Customer Ratings & Reviews

We had an exceptional Geek come to our home. He didn't leave until everything was just right! He was polite, friendly, but most importantly on this occasion - he was very knowledgeable! He got our new TV system going, and we LOVE IT! We recommend the Total Tech Protection - we saved a lot of money on the purchase of the equipment and on the Geek installation.

We recently sold one of our two homes, so we wanted to consolidate equipment from two systems into one. The agent helped us determine which pieces of equipment to use in our current system. He spent a lot of time getting things connected, but probably not enough time making sure we understood how to work everything in our new configuration.

Just a few days after purchasing the new home theater system I shattered my kneecap. Obviously my physical limitations would have prevented me from installing the system. After observing the tech as he performed the install, I came to realize there was no way I could have done the work myself. A super value and one I recommend to anyone regardless of their level of do it yourself skills.

Mike got my surround sound sounding better then ever. Thank you!

We wanted the TV sound connected to my husband's hearing aides, but it couldn't be done. The Geek tried a couple of ways to do that, but it didn't work. So, different hearing aides must be purchased. The service was good and the Geek explained what needs to be done. We were pleased with the service.

The installation was excellent! I would recommend the Geek Squad for your needs.

Geek squad was great. Provided excellent service and they suggested updating my router which I would not have realized that it wasn't 4K in order for my new 4K tv to view properly. Well worth it to me hiring geek squad especially I didn't have the ability to get the tv home and place it on my stand due to the size. Needed 2 people.

The agent knew exactly what to do and how to do it

I am so glad I got this service....they delivered and assembled the beautiful tv stand, and then easily got the new tv and all the other devices hooked up in no time. They were professional and helpful. I'd still be trying to get all his hooked up...LOL!

they set up the soundbar quickly and explained operation

This was my first experience buying a sound bar for my new TV. It was comforting to know that experts were installing it and could answer any questions or deal with any problems.

These guys really know what they're doing. They do a great job.

Very pleased with my audio setup. I believe i got the best sound i can out of my tv

They were very outstanding done a good job and very nice. And everything so far it's working fine.Thank you guys

Perfect installation. Mounted my Sonos Playbar exactly where it needed to be. Once the sounbar was mounted he programed it to the television and the sound is amazing. Marc Buquoi also installed my 75" Samsung TV without a hitch. Would highly recomend him for any future installation I might need.

Excellent service! Very knowledgeable. Fast and efficient

Tech knew exactly what needed to be done and got it done quickly. Great job and well worth the price

Great service! I had ordered a soundbar that did not work well with my TV. I ordered a different one as an exchange. The old one was removed and returned while the new order was installed efficiently and works great!

The tech agent set up the TV but was very late arriving to my home. He did not really explain to much and was in a hurry, as he said that they were going into overtime as they had other appointments that day, I guess I was the last customer of the day, but I called in the morning and the evening before my service appointment.

Geek Squad delivery and installation techs are always on time, friendly, professional, and clean. They’re efficient and always take time to show me how to use my new appliances and electronics. They offer recommendations to maintain and get the most from my purchases.