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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 7,928 reviews
  • Rated 5 out of 5 stars

    Excellent mini soundbar packs a huge sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed our new mini speaker soundbar. They also set the remote to control the volumn so no further need to touch separate speaker remote. Excellent install completed quickly and professionally. Very satisfied with Geek Squad as they take all the confusion out of purchasing modern technology.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    wifi speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they work great i bought a soundbar the base a set of {1's} a 3 and they were easy to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Agent installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This agent was fabulous. He took his time installing everything and then took all the time explaining all the features of the TV and how to operate it with both the TV remote and cable remote.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    two very help full gentlemen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were very polite and knowledgeable from start to finish of this process

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great surround sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound of my surround sound system its really loud

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Soundbar is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two technicians were very careful with handling, unpacking my new Soundbar. After talking to them I decided not to have the Soundbar attached to the TV. I am very happy with their professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service / Poor Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service call by David was excellent. He not only took the time to explain what he was doing, but explained about the soundbar he was installing. Service was excellent; performance by this soundbar is terrible. I have reviewed as such on the Best Buy website.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were professional, pleasant and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job and answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, great sound with new TV. Does not take up too much space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As much as I try to do things myself, sometimes I need a little help. I was attempting to hook up my turntable to my Sonos Connect and just couldn’t get the volume out of my Sonos Play 1 speakers. The gentleman from Geek Squad was polite, punctual and figured it out quickly. Now I can play my vintage vinyl as loud as it should be!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, excellent quality added to television sound effects.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Polk speaker and sony server setup. Excellent se

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent set up server and speakers. Adjusted the sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technition did a amazing job installing my radio. Sounds awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV & Sound Bar Connected... Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that came out and connected and set up my new LG TV and sound bar, it ALL WENT VERY GOOD IN THE SETUP. From what they did, it went differently from what I was expecting so IAM VERY GLAD THEY DID IT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast installation from geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice people and on time enjoyed their services

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    They were very efficient!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected the wireless television ears with great ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys quickly had my device hooked up and programmed, ready to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my first soundbar w/tutorial

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men that arrived to install my soundbar were very knowledgeable and efficient. They answered all my questions and when they left, I was able to operate and utilize all the benefits of my new soundbar...my first soundbar!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy's Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked up our sound bar in an instant without any trouble.

    I would recommend this to a friend