Customer Ratings & Reviews

They are great when it comes to the set up of audio. Love the sound!

The Geek Squad installed our new mini speaker soundbar. They also set the remote to control the volumn so no further need to touch separate speaker remote. Excellent install completed quickly and professionally. Very satisfied with Geek Squad as they take all the confusion out of purchasing modern technology.

The Agent mounted my Soundbar about three weeks ago and I am pleased with the outcome. I would purchase this item again if given the opportunity.

TV and sound bar perfectly installed. Prompt appointment time.

Surprised the setup required an existing Sonos system. Would have appreciated more information.

Geek squad was great. Provided excellent service and they suggested updating my router which I would not have realized that it wasn't 4K in order for my new 4K tv to view properly. Well worth it to me hiring geek squad especially I didn't have the ability to get the tv home and place it on my stand due to the size. Needed 2 people.

Agents did fantastic job recommending my new sound bar and installing it.

The installers were excellent and set up a sound bar and surround speakers finding a way to set up all speakers in a difficult room so that you can hardly see any wires.

Very friendly, very polite. Removed old tv & hauled it away, mounted new tv & connected all my existing devices to new tv. Also zipped tied loose & hanging cables.

The agents mounted my sound bar and took the time to help synchronize my remotes and explain how they work. They were very helpful.

Tech was polite helpful and knew the product that was being set up

Very good job installing and optioning my Sony Flatscreen, Soundbar and Subwoofer, and Blu-Ray DVD. Useful user instructions. Both representatives were very friendly and knowledgeable.

Very good job installing and optioning my Sony Flatscreen, Soundbar and Subwoofer, and Blu-Ray DVD. Useful user instructions. Both representatives were very friendly and knowledgeable.

The agent mounted the tv lower than the cabinet then raised it way too high. He could not get the soundbar set up so he quit the geek squad and took my remote on his way out of my home. I had to have the supervisor come remount the tv set up the soundbar and I just received a replacement remote for the soundbar 3 weeks later. Now there are several holes in my wall. I was able to receive my money back from the TV install but have not received the money back from the $99 soundbar setup.

Convenient having everything you need in one location. I’m not electronic savvy however I’m constantly purchasing items the internet me. Best Buy’s techs connected everything I’ve purchased. Now that a service Ivan count on.

Mike got my surround sound sounding better then ever. Thank you!

The software simplified commands and allowed all the components to communicate better

Although I didn’t have the sound bar when the tech came to set up TV and device .. he demonstrated where to insert cable and how to program to my specifics. Joel also gave his contact number at the store if I needed him to direct me or come bck and set it up

We had an exceptional Geek come to our home. He didn't leave until everything was just right! He was polite, friendly, but most importantly on this occasion - he was very knowledgeable! He got our new TV system going, and we LOVE IT! We recommend the Total Tech Protection - we saved a lot of money on the purchase of the equipment and on the Geek installation.

This group called the Geek Squad are amazing! The professionalism and willingness to help customers is second to none! They will not stop trying to fix the problem if there’s any to their customers satisfaction! You guys are awesome! Thank you for all the things you do for your customers!