Customer Ratings & Reviews

I set this up by myself and I had a little bit of help when knocking Joshi baby talk to me over the phone they help me guide me through the setup I'm very happy

It's not Rocket Science, but there are some electronics savvy and specialized mental training that's needed to pair up lots of the new tech that's on the shelves @ Best Buy these days. I wrestled with pairing my wireless Bose for 3 days. The Geek Squad Agent paired it to my flatscreen in an hour.BOOM !

The good is that they got my tv working with my cable box. The bad is that they could not get the surround sound speaker kit to work with the sound bar and left me to dismantle the speakers and stands in order to return them.

Geek Squad set up our new home theater system and programmed our new Harmony Elite remote. They did a good job that was above our ability. Nit Pic - sound levels unbalanced between AM, FM, Blue-Ray, TV and internet. Would have liked them to be more balance. I wish I noticed the BLASTING sound levels before they departed so they could fix it.

Geek Squad did an excellent job with setting up my home theater system. They set up my sound bar, TV, receiver, DVD player and coordinated it all with using a single remote from my cable company. They even cleaned the TV screen and area once finished. They took the time to teach us how to run the remote and were courteous. Thanks Geek Squad!

Above and beyond my expectations, they arrived in the perfect time that was expected.

The soundbar was not installed. It was recommended that our media room speakers be installed instead. We have had the soundbar for a long time and it worked perfectly fine before this move. It still works, something about the sound bar was competing with the new TV sound.

had it installed by geek squad contractors. they were in and out. knew their stuff. showed hubby how to use remotes.

I was very pleased with the professional experience I had with the Geek Squad! My experience was very good and my technician solved my problem very quickly.

Geek Squad mounted our TV to our brick fireplace wall and explained every step of the process to us so that we weren't trying to guess what was being done, why it was being done, etc. Plus, both of the technicians were very respectful of our home, while wearing their PPE.

Very professional an knowledgeable about the system

The agents added our sound bar to our new TV, and it fits perfectly under our new 65-inch Sony Bravia TV! Chris and his colleague did an amazing job arching this to our Sony sound system!

The young man was so considerate and helpful in explaining how to use everything. He was kind, courteous and professional. It was a pleasure meeting him.

The agent came out to troubleshoot the installation of the TV and the Soundbar. The sound bar had not worked a week since it had been installed. The installation was fine the product was poor.

The installers were very professional and did a great job and I love my new equipment

Sony sound bar has very good sound, very easy to use,

Aaron does a fantastic job and consultation makes it work

The Geek squad kept me apprised of their arrival time. They set up my TVand sound bar and had both working in a matter of minutes. The tutorial was probably a little quick and short for this 70 year old. I had to call when a few days later the TV froze up requiring a power off reboot. That squad member was patient and helpful.

They hooked it up blue tooth to use with my old remote.

Great professional service. The sound bar works great.