Customer Ratings & Reviews

I bought this as an open box. When the Tech came out to install it, she noticed, something was wrong with it and told me to return it. It should never of gone on the shelf like that. Thanks to the tech, it was noticed right away.

The soundbar setup was very easy for the Geek Squad and they made it work for us to hear everything.

I was not getting any sound through sound bar. The service guy was able to fix the cause quickly to my complete satisfaction. They also arrived on time and were very friendly.

Great sound without blasting out my ears.Works great.

Had Geek Squad deliver and set up our new Samsung Smart TV. They arrived on time, set it up and instructed us how to use it. They cleaned up after themselves and were very helpful answering our questions. I recommend the Geek Squad to anyone who needs them.

The two agents were friendly and hooked up our new audio system quickly, then explained how to work the remote with the audio system. The problem was they did not match it with the TV remote or even check to see if it worked with TV remote also. Now we have to use 2 remotes for our new TV which is suppose to do everything with one. Many calls to BEST Buy, phones always busy, put on hold forever, transferred to different depts, and still not fixed, or even gotten a "followup" visit to correct it which is suppose to be guaranteed. Probably should give 1 star, but they were knowledgeable and friendly. Other services used have been good in the past..on the fence if I'll use them again.

Geek Squad did a great job setting up my new 4kTV. The only thing I wish that they would have done is get my Bose remote I use for my sound bar to work with Directv Now to stream TV online. I have to use two different remotes, but its not the end of the world. They did a good job overall setting up everything and connecting my sound bar..

The representative for the Geek squad came on time and hooked up the sound bar we purchased from BestBuy in no time. Very friendly and knowledgeable.

The two geeks quickly set up my TV and sound bar. They were polite and efficient.

The geek squad was terrific, and helping me set up my sound bar for my television. They did an absolutely beautiful job I highly recommend them.

Did a good service for the two items they come for. Hook up a door m bell, and sound bar. When they left they FAILED TO HOOK SCREEN DOOR, ON A VERY WINDY DAY . SO THE WIND CAUGHT THE DOOR AND CAUSED BAD TEAR IN THE FRAME AND DOOR ITSELF. THE DOOR WILL HAVE TO BE REPLACED. Ralph

The Geek Squad came out when they said they would! He got our sound system to work after cable company had messed it up!! I did have a few questions about a cable that wasn't hooked up to anything, but the guy didn't answer the questions and didn't want to investigate further what this cable was for:( (Reason why I didn't give a 5 Star.)

Great product and should be used .very simple and worth the money

alot of nosie in kitchen hard to here tv set up sound bar wow love it

I purchased a Sonos sound bar on the recommendation of a sales agent at Best Buy. The Geek Squad arrived on time and connected the sound bar and fully adjusted it for the best resolution to fit the room. Very good service.

Geek Squad took the time to make sure everything was done perfectly.

The Geek Squad did a wonderful job in setting up my sound bar. It adds so much to my new television I purchased from Best Buy. I highly recommend using the Geek Squad.

I think the advertising on the box isa little deceptive as far as the wireless speakers are concerned, they are not truly wireless

I had never utilized the Geek Squad before and like anything new, had some hesitation. However, the technician who was sent to install the product that we purchased from Best Buy was personable, friendly and tech savvy. He did a great job in getting the product installed and making sure it worked properly before he left.

Agents, Francis is very professional in knowledge and demeanor. He connected all my audio and TV items and reviewed their performance with me. He asked if other items needed attention and assured me he is available for questions on his phone. Thank you.