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Customer reviews

Rating 4.5 out of 5 stars with 7896 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 7,896 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrived on time and was very professional. Installation went well. No issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great. I would definitely use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install of all sound system equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected speakers, blue ray player, CD player and receiver to my tv that I recently had moved to another location in the home. This system is now going to be our main one in our home. The work was done with care and works wonderful. We are very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed sound bar with new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar installed with new tv. Wish I would have had them leave off the "woofer".

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek squad home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent did mount my tv and sound bar and my DVD device I feel they did a good job. thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV like I asked them to.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We moved from Gilbert to Mesa in our new home, and The Geek Squad came to our new home and mounted the bracket on the wall and mounted our TV on the wall. They made sure before they left that all was working. TV, Sound Bar, 4K Blue Ray Player, Cox TV remote all was working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech Support and Geek Squad are awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech Support is great! All the time! I fees so much more support in knowing I can call or if problems someone comes out to troubleshoot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad dependable 100%

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not Rocket Science, but there are some electronics savvy and specialized mental training that's needed to pair up lots of the new tech that's on the shelves @ Best Buy these days. I wrestled with pairing my wireless Bose for 3 days. The Geek Squad Agent paired it to my flatscreen in an hour.BOOM !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE the Geek Squad. They have come out for each delivery and installation and they have gone above and beyond with their help, explanations and installation. Worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dr. Sam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend Geek Squad services for repairs, delivery and installations. It the Best, and it's great peace of mind. It is also very affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rep extremely helpful....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your Geek Squad Rep was extremely patient and helpful with me. He went above and beyond to answer my questions to make sure I was making the right purchase. Love the Bose speaker!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set Up Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Geek Squad deliver and set up our new Samsung Smart TV. They arrived on time, set it up and instructed us how to use it. They cleaned up after themselves and were very helpful answering our questions. I recommend the Geek Squad to anyone who needs them.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Overcharged significantly for what was done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech did a great job! BUT I paid for a complete install of a sound bar, but the tech spent all of 15 minutes connecting the correct cables to the correct places after our grandkids had used connections for their stuff while visiting. There should be some provision for small jobs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys that came out to set up my TV and soundbar were amazing. super respectful and prompt. they were able to answer any questions i had and it didn't take them long to get everything wall mounted and set up for me. i will Definitely use this service again in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was fantastic they hooked up my tv soundbar and cleaned up when done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad set up my tv, sound bar and initialized all of my remotes. they were also on time and called before they showed uyp

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will job done quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am at the geek squad for being honest, helpful and very quick with the service. He helped me with some helpful tips about my surround system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    stall hook up for door bell, and sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a good service for the two items they come for. Hook up a door m bell, and sound bar. When they left they FAILED TO HOOK SCREEN DOOR, ON A VERY WINDY DAY . SO THE WIND CAUGHT THE DOOR AND CAUSED BAD TEAR IN THE FRAME AND DOOR ITSELF. THE DOOR WILL HAVE TO BE REPLACED. Ralph

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They got it up & running. Though not sure if again I have a problem. Yesterday again I had a sound issue. Has only happened one time. Makes me wonder if it is a TV issue or a sound at problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed TV/Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quick, knowledgeable, professional, appreciate the help by the Technician

    I would recommend this to a friend
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