Customer Ratings & Reviews

Fast, efficient, knew what he was doing. had to reconnect sound bar and also reset of several steaming channels due to disconnect when stand was installed.

I was very lucky to get Heather and Connor from crossroads plaza Best Buy store. They were so thorough and caring. They would not leave until the installation of my new OLED TV and sound system was perfect. I will be only using them for my future plans in the spring.

The Geek Squad was very professional, efficient, and customer centered with their inquiry as to where I wanted my system setup and how I wanted it done. They did not make any assumptions and in fact asked the right questions to get the job done correctly the first time.

We needed the help of the geek squad techs to get our surround sound system connected properly. With the addition of a new tv, a different setup was needed. I had no idea of how to get it connected correctly but the geek squad techs had no problem. These guys are good at what they do!

The agent not only connected my devices, he set me up so that I could used one remote. Something the cable company employee could not do.

The guys from Geek Squad are very good at what they do. They are always courteous, helpful, on time and very professional. They get it right the first time! I renewed my contract as I don’ t want to be without these professionals!

Jeff is the RIGHT man for the job! He’s been at my home multiple times for set ups! Nice young man who is polite and very knowledgeable!

The agent set up the tv and attached the sound bar, then tested same on multiple channels and made adjustments as necessary. He then removed all packing materials and empty boxes. I later discovered I did not have the subwoofer.

Brandon Hunter and Eli Simon were my install crew. They were professional and thorough, answering all my questions. I would highly recommend these two gentlemen.

GREAT TEAM TO INSTALL ALL YOUR ITEMS AND TECHNOLOGY. VERY PLEASED WITH MY EXPERIENCE I FEEL THAT i AM IN GOOD HANDS THAT REALLY CARE ABOUT CUSTOMER SATISFACTION

The agent hooked up my soundbar and programmed my Fire remote so that I can control everything with one remote.

They install d a mesh network and corrected problems we were having with our remote and sound bar. Francisco, who had been out before was very knowledgeable and helpful

Ron and his helper Abner did a great job! They were professional, informative and took special care in installing my TV and soundbar!

Very knowledgeable and outstanding work !! Great Job !!

Person set up my sound bar. He was very neat and very knowledgeable in explaining everything. Thanks to him he proved why I need this service.

Excellent work, clean, respectful, tidy, very collaborative.. the best team they can have.. without a doubt a thousand best wishes for Vicente and parner

Victor and David were GREAT! They installed my new Sound Bar on June 30... The first one was defective but this one works great ! Thank You Victor and David for such great work!!

The person who installed our new Denon and DVD/CD player did a wonderful job. All the wiring was neatly zip tied together so you don't see a lot of wires all over. He also explained using the remote for running the sound for the TV, DVD/CD and our turntable through the Denon.

These valued professional techs are top notch and thoroughly know what they are doing. They waste no time and I feel at ease about watching them go about the business of taking care of my needs. They are of the highest quality. Thanks, Geek Squad.

The total purchase and installation experience was absolutely phenomenal I would recommend Best Buy above any business I have ever worked with period