Customer Ratings & Reviews

Had the rear speakers hooked up at the same time as the sound bar. They breezed through the set up and had it working perfect in so little time. It would have taken me so much longer to do, and still not knowing if it was correct. They explained how to use it and how to make any changes if needed.

Soundbars are relatively easy to set up, but our situation wasn't typical. Job done was literally no fuss, no mess. We undid the packaging and kept the recyclable material, while Geek took away the rest.

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This was handled in a professional manner. All my questions were explained so that I could understand the answers. This purchase was bought by me because of showroom enhancement provided by a demo example not normally purchased because of the high quality being expensive

They guys were so great. They got everything hooked up perfectly. I felt they went above and beyond and were friendly, helpful and courteous. They made sure I was satisfied with everything before they left by asking questions along the way to make sure that I was happy with everything. VERY helpful.

The set-up was easy and the sound is fantastic!!!!

The agents connected my phonograph, DVD, CD, and VCR players to my stereo receiver. They wired my speakers and hooked all components to my TV. Then they even wrote me instructions. They were prompt to arrive, efficient in their work and very polite.

We had Geek Squad come in and set up our LG sound bar and LG 65 inch TV. They were on time, very pleasant, and gave us instructions on how to use the system and even took away the old system. This is the way to go.

GREAT TEAM TO INSTALL ALL YOUR ITEMS AND TECHNOLOGY. VERY PLEASED WITH MY EXPERIENCE I FEEL THAT i AM IN GOOD HANDS THAT REALLY CARE ABOUT CUSTOMER SATISFACTION

Excellent service; agents were on time, very knowledgeable, friendly, efficient, easy to talk with and work with; very good.

Awesome sound, very easy to work. Easy to install.

We bought 3 new I-pads, the staff members who helped us were great. They spent time helping us get all the data onto our cloud. They were helpful and made us feel that they wee interested in making our purchase as easy as possible.

Joe and his team arrived promptly, and got the job done efficiently and expeditiously. They were funny, friendly, professional, and helpful—teaching me about my equipment before leaving. This type of customer service is one reason I love Best Buy and Geek Squad.

the way these guys came in & hooked everything up so effortlessly was astounding. The knowledge they gave us once everything was completed was invalueable. it's a service I'm glad came with my totalconnect.

David and Gage were a great team. They connected the Amazon Fire Stick to our Bose sound system. Unfortunately the Fire Stick software is too advanced for our old Bose system, but that wasn't Dave and Gage's fault.

Brandon Hunter and Eli Simon were my install crew. They were professional and thorough, answering all my questions. I would highly recommend these two gentlemen.

One man came out and setup the sound bar. He was very professional and cleaned up any mess.

My Geek Squad guys were excellent! They hooked up our sound bar and even told us the best sound bar mount to buy from Best Buy! We love our new sound bar. The first show we watched with the new sound bar was Jack Ryan on Netflix. It was awesome!

My Dolby Atmos was connected by Digital Optical, NOT HDMI. Dolby Atmos is not carried by Digital Optical. Left and Right Surround Speakers were not connected to correct outputs from Sub Woofer. A speaker test was not run by technician.

After purchasing our new wonderful 75" TV, we wanted to go with the pros to install everything, specifically hooking it on the wall. Your Geek Squad, was on time, very knowledgeable, curious & were happy to answer all our questions & show us how to work everything. I highly recommend them!!!