Customer Ratings & Reviews
- SKU:
- 8912061
Customer reviews
Rating 4.5 out of 5 stars with 7928 reviews
(7,928 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek squad fixed my sound bar quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The gentleman were so professional and knowledgeable. Answered all my questions, fixed my issue.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Sonus Sound Bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Service by Technician-personable and well informed
I would recommend this to a friendRated 5 out of 5 stars
Very professional
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were prompt, neat, quality concerned hooked up everything and checked to make sure it worked properly. Then, they reviewed it all with us to make sure we were satisfied, and comfortable with how it works. A definite 10 out of 10.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In home service was great. They know the pitfalls for the best protection of your house. They will keep working on something until its solved.
I would recommend this to a friendRated 5 out of 5 stars
The Geek Squad was very professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been a loyal Best Buy customer for many years. When I buy great products, the Geek Squad always provide professional service. They do their job and make sure I’m satisfied before they leave. The Geek Squad is the real deal!!
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Professional Installation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professionally installed TV wall mount and hung TV. Quickly set up the TV and showed me it’s functions. Well worth the cost. Highly recommend. Will use Geek Squad again.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
The Geek Squad installed my tvs expeditiously!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad mounted and installed two TVs in our home, an 85" and 75". The pair were very professional and explained in great detail every aspect of what they were going to be doing. They were courteous and swift in their Installation.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
This agent is top shelf.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was prompt, polite and very knowledgeable. Showed us important features and easy shortcuts on operatin.
I would recommend this to a friendRated 5 out of 5 stars
BEST BEST BUY INSTALL CREW IVE EVER HAD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The crew was the BEST. Had a very professional install team that was well worth the wait. He was a perfectionist. Highly reccomend this crew. Double checked everything
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad are very talented and hard working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad suggested mount the tv on the wall. They took care of everything, mounting,sound bar and no wires showing. Thank you
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is the Best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints. Everything went well. Agent did an excellent job, was friendly, courteous, and answered all my questions with a lot of patience.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my Wireless Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent was exceptionally knowledgeable in setting up wireless headphones. Told me tips in how to use them. Best purchase ever made—I can listen to TV in early morning without waking my wife. A happy wife leads to happy life!
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek squad is well worth the price. Very knowledge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent where very helpful and knowledgeable. They went the extra mile to make sure I was comfortable with operating everything I purchased.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Helpful and Knowledgeable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad personnel were nice and helpful. Sound bar works better than before their help. My Sony TV and Spectrum cable box seems to be the overall issue with current problems.
This review is from Soundbar Setup
No, I would not recommend this to a friend Rated 5 out of 5 stars
geek squaud was very informitive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.visit was great and sufficient and he was very helpful
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad tech resolved the problem quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service tech set up the sonos system so that the sound worked like it should. He corrected the issue quickly. Very polite tech. We have been happy with all the installations.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent arrived on time and was very professional. Installation went well. No issues so far.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
The staff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was very professional and very helpful and friendly. Also very prompt,so that was greatly appreciated.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Did a great job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad change my soundbar to black which looks much better than whait e would have1
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is very professional!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My TV looks even better now that the Geek Squad mounted the beautiful sound bar right my TV.
This review is from Soundbar Setup
I would recommend this to a friend