Customer Ratings & Reviews

The squad came to install my new sound bar system exactly on time. They were good natured and very professional. The installation went quickly and very well. I was impressed that the guys took the extra time to move the speakers around the room until they found the most optimal location was found. Most importantly they took even more time to fully educate me on the system and how they set it up. Overall great job.

Great sound and excellent installation by Geed Squad

All proper COVID-19 protocols were followed. The installation was quick, professional, and responsibly done.

Fantastic professional job on the installation of our new Sonos surround sound.

The first time it wasn’t set up correctly, we didn’t have sound surround, however the Geek Squad sent someone else out and he fixed it in a couple of minutes. The sound is fantastic. The technician was professional and extremely knowledgeable and he was very pleasant. Thanks again as always Geek Squad!

The men who installed it couldn’t get it to work by blue tooth. Although l was not happy about them I am pleased with the sound bar. Just right for me

Almost did not purchase this sound bar with television. So glad the sales rep gave us “sound” advice on this purchase. It makes a significant difference in the sound, volume of the Samsung television. Geek Squad had it hooked up with everything checked & working properly in a short period of time. Great addition to our television.

We absolutely love our sound bar. The installation was quick and efficient.

I have had this item for 5 months now and I just love the sound that comes out of this system I am glad that I had it professionally done.

The Geek Squad did a fantastic job setting up our sound bar and wide screen tv system. Thank you, Anita Romano

The setup of the soundbar went smoothy, and the guys who did it were most helpful.

The Geek Squad representative that hooked up the sound bar to the TV Did a great job. He knows product and within 10 minutes. Everything was hooked up properly and working efficiently.

Smooth, efficient and educational setup. Both technicians were on point and worked to assist me in managing my new soundbar setup..

Great Sound, easy to install, seems to be a high quality system

My tech, Truman, truly went above and beyond to be sure my three new Beat Buy purchased TVs and Sonos sound bar were up and running before he left. It took him hours to manage what turned out to be quite a complex job. He was calm and continually problem solving throughout the extended appointment.

John and his agent assistant came in set up my tv and connected my audio system! Fast, looks great, wires, and sounds awesome!

Curt and Damian could not have been more professional, knowledgeable, patient and kind. Their expertise is incredible. They were so efficient and patient and worked so well together that all our TVs were set up and moved in no time. They took us through how to navigate each one. Just incredible the service they provided. These 2 are KEEPERS and such a valuable asset to Best Buy.

My tech, Ryan was very competent, professional and knowledgeable. The Bose sound bar which was returned to me by Bose after being "repaired" still does NOT work. Ryan proved this by connecting a Sonos sound bar which DID work perfectly.

the guy who came to set it up seemed to know what he was doing. it lasted 6 days before it didnt work and when I tried to get the person back out nearly immpossible. It has only been 6 days. I had to talk to 8 different people before one would set up another appt to fix what was done 6 days ago. Not happy with the custmmer service or attempting to get this taken care of. I think I am done buying too stressful

The Geeks installed the mount easily. We had another mount that we thought we wanted to use instead. And the Geeks looked at it and were honest that it might work but once we tried the install, it just did not look sturdy so we went ahead with the BB mount and we appreciated how nice and efficient the team were.