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Customer reviews

Rating 4.5 out of 5 stars with 7896 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 7,896 reviews
  • Rated 5 out of 5 stars

    Sound bar set up fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    64, Things are getting a little complicated. To be on the safe side I had the Geek Squad set up my sound bar and speakers. The person they sent was great. Fast efficient, polite, and very knowledgeable. So glad I saved myself the headache and had it done right. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in and knew exactly what they were doing. Very Professional polite polite and they went right to work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As always, my Geek was perfect! Thank you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know when I call Best Buy Geek Squad they will always do exactly what they are supposed to do in the least time. I usually have the same one and I consider him indispensable for my tech installations and problems....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Very courteous and knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it done right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are the best and only they know what they are doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was knowledgeable and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were super helpful and installed my products with patience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless sound bar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs arrived on time, knew what to do and set up the sound bar with a TV. Great service, worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am technology challenged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new TV and wanted to make sure the set up for my surround sound in my "man cave" was done right and I didn't trust myself. The Geek Squad brought my TV and had everything set up and working like a charm in less than an hour, and no stress for me. Thanks Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek Squad was efficient and very helpful. They did excellent work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The AWESOME Geek Squad are the BEST!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh goodness ... the superb Geek Squad Agents set up my LG OLED 65 INCH TV perfectly. They were just so kind, helpful and respectful. A BIG BRAVO!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad team are great to work with

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can not say enough about the two guys that came out to set up my sound system very knowledgeable, friendly and made sure we understood how the system worked before they left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Torrey and Dan hung TVs, set up three TVs with wall mounts, a sound bar and alternate electrical routing. They only used necessary products and in fact I returned two items I had purchased that ere not necessary even though they could have installed them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes the agents who installed our TV did an awesome job. We also appreciated the cautious each person wore masks, foot coverings and gloves when coming into the home. Best service ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and right!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technician was right on time and he got my equipment up and running immediately! He was very knowledgeable, courteous and even ended up doing a few things to make my entire setup perform at full capacity! Great service and worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV and paired my remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a joy to do business with. I will always be back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use this service for the best sound hook-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys connected my new audio amp to allow the sound from my new Smart TV to come through my speakers. They also channeled the sound from my multi-CD player and my VCR to also play through the speakers. They did a great job! Worth every cent of the fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I highly recommend using the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say enough positives about using the Geek Squad ! Their knowledge, expertise and customer friendly attitude have always impressed me and I will continue to use them any time I need technical advice or installation services. They represent Best Buy in the best way !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hung my new TV with thr wall mount i bought perfectly and then setup the TV to work with all Devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad installed our Sonos components quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable and professional. Did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Technician Install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was quick and efficient. Explained the unit operation and answered all of our questions. Very courteous.

    I would recommend this to a friend
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