Customer Ratings & Reviews
- SKU:
- 8912061
Customer reviews
Rating 4.5 out of 5 stars with 7928 reviews
(7,928 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad installed our 75 in. TCL TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad came in and set b up our TV and soundbar without any trouble. They know their job. We are pleased.
This review is from Soundbar Setup
I would recommend this to a friendRated 4 out of 5 stars
They had to come back twice to set up TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad was helpful. Geek squad always helps if you have the plan. When you purchase something you are covered under your geek squad account
I would recommend this to a friendRated 5 out of 5 stars
Service call
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service man met all my expectation and took the exta effort on some requests.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Can't Say Enough Good Things About The G Squad!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a great job and took the time to explain everything and answer any questions I had. These guys are great!!
I would recommend this to a friend- Pros mentioned:Installation
Rated 3 out of 5 stars
Geek squad set up wireless headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Justin did a good job setting things up, but shortly afterwards things went awry. I now have my third call into him and have not received a response. My headphones are no longer functioning.
This review is from Soundbar Setup
No, I would not recommend this to a friend Rated 5 out of 5 stars
Exceptional Customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The techs were prompt, knowledgeable, tactful, friendly, and were exceptional communicators! I would recommend them to anyone!
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Highly recommend Geek Squad service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad installed mounting bracket, 65” QLED TV and sound bar. Excellent service. On time and professional. Cost was very reasonable. Highly recommend!
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Sound Bar set-up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They mounted my sound bar below the TV and connected it to the TV (sound) which I would not have known how to do.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
quick install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician did a quick set up and was very nice to explain to me what he was doing in case I needed to readjust something!
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Perfect service for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job to my tech that took care of all the extra wires that we didn't need. After he was finished we could have set up 2 more TV's with the extra stuff. Great job, detailed and told me what he was doing. Thanks Geek Squad!
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Add-on Soundbar Connect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely worth the $'s to have them put this all together and hauling away the old television. They were helpful with answering questions about my purchased items.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Feedback
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On time arrival. The Team wasFast, friendly & efficient. Great Work!!!
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Good Advise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents were very knowledgeable andbgave me recomendations for add ons and protection.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
So glad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Im so glad i bought this sound bar. The team showed up.and installed it for me and made sure it was fully operational
I would recommend this to a friendRated 5 out of 5 stars
Cecil and team was great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cecil and his team did an outstanding job. Did the entire job quickly and were very kind and resourceful in explaining everything.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad to the Rescue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were on time, friendly, and helpful. They handled everything that appeared.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Great job!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad moved & reconnected 1 TV. Unboxed and set up a new TV connecting several devices. Ive found the Geek Squad to be Fast, clean, polite professionals.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
JBL Soundbar Tech Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gentlemen that installed the JBL Soundbar was very prompt, courteous but didn't show me how to get the most out of the system
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
soundabar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn't home, but my husband told me that Paul was very nice and friendly, and he even synced all of our remotes together. Which was fantastic, I hate four different remotes. Overall, very happy.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Total tech is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Total tech took tome to explain all set up and made sure i was satisfied with the color since i wanted the black one originally. Communication was 2nd to none!
This review is from Soundbar Setup
I would recommend this to a friend
