The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Took several tries but IAN was terrific in getting my new BOSE headset functioning as it should with our TV. IAN is an outstanding representative of the Geek Squad.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Agent did a good job. Sound bar is too complex.There are NO instructions!!! Would not recommend this bar unless you recognize what you are getting into.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad technician was very through and professional. He made sure that the receiver and blu-ray player were connected to the television correctly. He made sure that the sound was balanced for my room environment.He did not leave until I was completely satisfied.
This reviewer received promo considerations or sweepstakes entry for writing a review.
the 2 guys that came out and the ones I talked to on the phone were just amazing. Answered all my questions even 4 days later. They came out to my house every day for 4 days just to show me how to use all my new stuff. Not the typical service that you see nowadays.
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent job
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The geek squad mounted my new TV, hooked up my new receiver to my 8 existing speakers, and connected the receiver with the TV. They then showed us how to use it all with existing remotes. All work great together. Great Job!
I would recommend this to a friend
Rated 5 out of 5 stars
No problems so far
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The setup went well. The people doing the setup were friendly and knowledgeable. They explained stuff in a way that was easy to understand and follow. I haven't had any issues with the soundbar since and don't anticipate to have any, any time soon.
I would recommend this to a friend
Rated 5 out of 5 stars
Bose sound bar hook-up
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sound bar did not sync with TCL TV at initial installation. Second Geek Squad visit corrected the problem. Very happy with the service !
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent did a great job setting up my TV and configuration. Everything was completed in a timely fashion! I am very satisfied with the response to every question I had from start to finish! I appreciate Geek Squad!
I would recommend this to a friend
Rated 5 out of 5 stars
Very Professional Staff !
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek Squad is the best ! They've been to my home three times for different audio / video services in the past. They are on time, answer all yours questions, & make sure the job is done nice and neat. They will not leave your home until your completely satisfied with their work.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad installed our surround sound
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The guys that installed our surround sound did a fantastic job. We will be using them again for sure!
This reviewer received promo considerations or sweepstakes entry for writing a review.
The technician showed up on time and fixed the problem quickly. The app was not working correctly but he made the adjustment quickly and explained was was wrong. All around outstanding service. Thank you Geek Squad.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad did a fantastic job. They were courteous, efficient and took the time to dress all the wires so nothing shows. I’ve used Geek Squad many times and they have not disappointed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Installed and configured a curved soundbar. The soundbar itself turned out to be defective but not the installers fault. Was just poorly designed. Subwoofer kept randomly disconnecting and started makimg a strange machine gun like sound...bizzar...returned, replacement did the same thing.
I would recommend this to a friend
Rated 5 out of 5 stars
Home service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Team showed up on time, very professional answered all questions I had
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents installed in-wall speakers, replacing my existing in-wall speakers. The task really wasn’t that difficult because the wiring was already in place and the size of speakers was similar. They did a good job.