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Customer reviews

Rating 4.5 out of 5 stars with 7897 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 7,897 reviews
  • Rated 5 out of 5 stars

    sounder reset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a while to correct, but malfunctioning of my sound bar was corrected after trying different options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Low Tech Appreciation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees at Best Buy "Geek Squad" have always done a great job for me. I am "Low Tech" and they are the absolute opposite. I am glad to have them help me with all of my 21st Century "High Tech" needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt, efficient, professional job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent arrived promptly, and had my TV, DVD and stereo system connected / wired in no time. He even wired my TV to my stereo speakers which was an unexpected, but greatly appreciated "bonus". I wouldn't know where to fault the Agent or his service...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick & Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad knows how to set up and hook up a soundbar very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very thorough geek squad was timely, and called in advance to make sure they were brining everythng they needed. Clean, organized and patient with owner who needed help to navigate new technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed and educated to boot! True professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did connected soundbar, subwoofer and rear speakers and showed me how to use all of my equipment. Absolute professionals. Thanks geeks your the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Set Up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great Job setting up the TV with sound Bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were very knowledgeable about the equipment, Took as much time as needed to explain the use of it. Were prompt and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar hook up was quick & easy thanks to the Geek Squad. I’m so glad that the process was made way easier by having them do all of the work. There expertise made the hook up quick & painless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection Achieved!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad service technicians who installed my equipment were very professional and pleasant. My equipment was also lined up perfectly on my tv console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Geek Squad members. Very experienced and explained everything. Patient and honest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took care of my issues immediately. Very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FANTASTIC AGENTS !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents help solve the problems with my pairing of sound bar and television and helped me locate the serial number of my television. They did a great job ! Give them a raise !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected the system and checked it out. Explained the whole process with great clarity and care. Very happy with their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quick fast easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad has the best staff when they come into your home and install anything. answer questions and its a breeze. I wouldn't have anyone else do installs in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geeks do a wonderful job connecting everything where it should go. I would never be able to do what they do, so Thanks Geeks! Lucky to have you guys around!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my sound system for my smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steven from Geek Squad was Great!! I am so glad that I can have someone come to my house and hook-up my electronics. Very polite and friendly too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Knowledgeable and Efficient Techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service persons who installed and setup our television did a good and efficient job, and was patiently able to answer any device usage questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SOUND BAR SET UP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the technicians were awesome- they explained everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend Geek Squad service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed mounting bracket, 65” QLED TV and sound bar. Excellent service. On time and professional. Cost was very reasonable. Highly recommend!

    I would recommend this to a friend
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