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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 171 Showing 3,401-3,420 of 7,928 reviews
  • Rated 4 out of 5 stars

    The Sound Bar Put Music In My Ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks Geek Squad For My Soundbar Add-On Connect, The Sound Of Music is Melody To My Ears And A Positive Keepsake And Therapy Toward Ignoring Negative Vibes,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad pleasant, quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous and prompt. Set everything up quickly. They actually arrived prior to the delivery window. Everything was explained and worked as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless sound bar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs arrived on time, knew what to do and set up the sound bar with a TV. Great service, worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted/installed my soundbar without issue. They made sure everything was working appropriately with my TV before leaving. They also instructed me on how to use the soundbar and included remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Audio Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a remarkable job with the Audio setup. Measured distances and carefully set gains for all speakers. It was so good, I didn't have to touch it afterward, just sit back and enjoy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Best Buy install small tv on wall in office. No problems. Techs were able to install and hide wall sockets for power and cable to give clean appearance. Took time be sure remote programmed correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    had no clue what to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Geek Squad came to my home and set up my new stereo. I can now say "Alexa play [music of some sort] and instantly you hear music coming out of my windows. It was well worth the time and money. The Geek Squad riips

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad sound system install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable,great service this time. Took his time to install correctly. Not like the last crew rushing to get to the next appointment leaving my install incomplete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Techs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both texts were quick and very efficient in the job. The explain things and even help hook up my TV and turn it on for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hung my new TV with thr wall mount i bought perfectly and then setup the TV to work with all Devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    came, did their job, and still working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have been having problem with initial installation in february have trie several things, but still no success. completely changed all all portions of system and now has been working as desired

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely and got my soundbar up and working the right way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Did a Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man who helped us with the audio on our new tv did an excellent job. He fixed the problem quickly and efficiently. He was courteous and we were impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad wired my TV/ music componets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys unhooked all my components and set everything into my new console. They hooked everything back up. They were professional and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SONOS ISSUES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad members were knowledgeable and we worked well. Might have to get them back to do a follow up visit..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my tv sound bar and tv stand set up the tech was very helpful would recommend tech sopport to my freinds and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Sloves the Problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great response and very helpful in solving the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent connected sound bar to tv and set it up where one remote operates both tv and soundbar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman setup tv and connected sound bar etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents went above and beyond to be sure we could easily use the new soundbar.

    I would recommend this to a friend