Customer Ratings & Reviews
- SKU:
- 8912061
Customer reviews
Rating 4.5 out of 5 stars with 7928 reviews
(7,928 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad quality installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Leo installed my surround sound system. He did a great job and explained everything along the way.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Best installation ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The young men were excellent in their knowledge and had all my electronic equipment connected and working wonderfully. When we move, I will contact them again to connect my electronics.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek squaud installed my TV & Sound Bar quickly!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2 Geeks showed up and wih very little time had every thing hooked up and removed all he cartons. Would rate them A++. Would highly recommend them!
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
They needed to troubleshoot my Samsung sound syste
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They arrived on time and ready to go to determine if there was an issue with my left/right sound box amplification. Taught me how they operate and made sure they were operating properly.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Tech was very knowledgeable and prepared.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The in house Geek Squad have done an excellent, thorough, and expeditious job correcting past installers mistakes and solving system problems to leave me completely satisfied with my Inhome AV experience.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good job getting the soundbar set-up. Adds to the TV watching experience.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
very nice crew
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the folks that came to my house were fantastic there was snow on the ground they had booties to put on very fast explained all the details gave me there business cards if any questions took away all the boxes i plan on using them again soon
I would recommend this to a friendRated 5 out of 5 stars
Piece of Cake’
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installers know all the Sound Bars out there and they set me up in no time at all!
I would recommend this to a friendRated 5 out of 5 stars
Very Competent Crew
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love these guys and they work together until they do it right!! Very helpful and couldn't be more competent or nicer!! I would buy things from Best Buy just to have the Geek Squad do the installation and service!!
This review is from Soundbar Setup
I would recommend this to a friendRated 4 out of 5 stars
techs (2) were good but billed me twice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried to challenge the charges with Best Buy. Terrible experience. Talked to 8 different people in 3 departments. I was determined to have BB deal with it but after 55 minutes of frustration, I turned it into a credit card challenge.
This review is from Soundbar Setup
No, I would not recommend this to a friendRated 5 out of 5 stars
Always such great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have always had such great service and support with Geek Squad! The technician was extremely helpful, professional and went above and beyond to do our installation. With service like this we will continue using the Geek Squad!
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Great tech help and appreciative of this service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great set up and very helpful. Would recommend if don't know how and have to set up TV.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad set up our audio components quickly!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Eric and his assistant went above and beyond expectations to provide a quick high quality set-up of our TV to our Apple TV and our stereo components.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Jessies help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jessie from Greek Squad was great. He got the sound bar up an running ASAP. And ask if we needed help with anything else.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Great and Easy to deal with.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to deal with. Lots of benefits. Would recommend.
I would recommend this to a friendRated 4 out of 5 stars
Provided a good service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation of tv and and entertainment center was was competently accomplished. Education on universal remote was a bit lacking as was troubleshooting the system. Talking to geek squad is a tedious and frustrating process.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Soundbar setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were wonderful. I can now be assured of "quiet" when I mute my TV.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed our new soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad guys did a great job installing the soundbar and synching with our new TV
I would recommend this to a friendRated 5 out of 5 stars
TV installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the knowledge of the two technicians who installed and then set up my wall mounted tv. Both were very knowledgeable and made sure I understood everything before they left.
I would recommend this to a friendRated 3 out of 5 stars
Technical install excellent . shelf maladjusted
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery, assembly, testing and tuning of the set were excellent. An entertainment unit in which the set was placed had an upper shelf adjusted to hold a sound bar purchased with the set. At first we did not notice a front shelf support was put in at a 45degree angle. Another rear support was not in place nor was a securing screw reaching the cabinet wall from the shelf. 15 pounds were about to drop on the left upper part of the TV screen. We braced the shelf with lumber and called younger friends for help to remove and reinstall the shelf. GEEK SQUAD could have cost us $2300.
I would recommend this to a friend
