Customer Ratings & Reviews

I had the television mounted on the wall. The technician was on time and very thorough in explaining how everything worked. The only issue I have is that the power cord to the television was not pulled through the wall like all the other cords.

The Geek Squad provided excellent suggestions as to how to set up my in home theater and sound throughout my new home. The were professional and courteous and were able to address all of my needs. .

The Greek squad came back to replace a faulty HDMI cable that connected my DVD Blu-ray player to my Yamaha AV receiver. The tech was in and out in a short time. I couldn't be happier

Thanks to Geek Squad, my wireless speaker is working again..Not only did the Geek Squard corrected the audio sound, they took the time ( I am a senior citizen) to make sure I knew how to operate the sound system..

We had purchased the wrong remote and needed different cables. My husband was home and I was shopping.They waited for me to go to Best Buy and get the right equipment in order to finish the installation. They left our house rather late.

The Technician sent to install a stereo system, that had been in for warranty work, did not know how to do it, even though we had all the cables labeled. It should have been a "plug and play". He could not get zones 2 or 3 to work. Fortunately for us, there was another technician here to re-program the remote. After the first technician left, he took care of both, even though it was not his job. He was fantastic! The first technician was a sub-contractor and the second was an actual Geek Squad tech.

Great I think Service was great. On time cleaned up as they went great

We are incredibly happy with work done by Evan, Quentin and Edgar on the installation of our home system. They were considerate and extremely attentive to our needs and concerns. I highly recommend these Best Buy men!

We are incredibly happy with work done by Evan, Quentin and Edgar on the installation of our home system. They were considerate and extremely attentive to our needs and concerns. I highly recommend these Best Buy men!

The squad came in, worked quickly and efficiently and got the TV mounted and running. A quick tutorial later and we were watching our TV.

The Geek squad did a great job setting up my sound bar

Really friendly and nice people they will help you and all your questions the excellent service

Ricky, with Geek Squad, was absolutely great - highly recommend

We bought a 55" TV and delivery/set-up was free! The techs that delivered our TV were very knowledgeable. Set-up was quick and went smoothly. We were able to enjoy watching a movie within an hour.

Install went well no issues other than the tech that came out was not from Geek Squad but third party vendor. He did a great job but I feel like the store should have informed me that it would not actually be a Geek Squad technician.

Our experience from purchase to install was very good. I would highly recommend Geek Squad.

The agent was proficient and professional. He completed the installation so that I was more than satisfied.

We had the Geek Squad install and set-up all of our home entertainment equipment. They happily answered our questions and we were free to watch as they performed their miracles. No hassles. Just pure enjoyment.

The TV installation went very well. Technician on time and explained the work clearly and my use of TV and remote. We couldn't be happier. He did a great job. Thanks Geeks!

Agent came in. Reviewed order to connect hearing aid using Bluetooth to tv audio. Installed it, did not have to remove tv from wall which saved lots of money. Knowledgeable, efficient, professional.