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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7897 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 177 Showing 3,521-3,540 of 7,897 reviews
  • Rated 5 out of 5 stars

    Jason was great-he know exactly what to do!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was efficient and had the job done in no time. He even gave me his card in case I needed anything. I did leave a voice message for him later that day and he called me right back to answer my question,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job setting this sound bar up and testing it for tv and music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the bomb!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad came in, worked quickly and efficiently and got the TV mounted and running. A quick tutorial later and we were watching our TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Does It Right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a Sony 65” HD LED TV and the 2.1 Sony Sound Bar. Geek Squad set everything up perfectly to the point that the audio is essentially hands free, yet they took the time to show me how to adjust or change settings if I so desire. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing geek squad team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup ofmy soundbar was quick and efficient. My geek squad was amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    VIZIO JUNK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SPEAKERS DONT WORK I CALLED VIZIO CUSTOMER SERVICE THEY SENT THE CALL TO PAKISTAN GOT NO HELP.I HAD NO PROBLEM WITH THE INSTALL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed tvs and set up all connections

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are true professionals made sure everything was in good working order

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our installer was very thorough and a good educato

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the second attempt to get our receiver installed and connected so I knew how to use it. Our Geek Squad man was intent on us understanding all the workings of our system and how the new receiver was integrated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great at setting these items up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When they got here , I realized they did not have my sound bar and it was late but after they a few phone calls went back to the store and picked it up. I am very happy with what they did , i would recommend them to anyone!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic audio service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians did an adequate job hooking up the TV and sound bar but the sound quality is no better than our old TV and sound system. They couldn't give us much advice on how we might improve the sound quality. We're considering adding 2 more speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Audio Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a remarkable job with the Audio setup. Measured distances and carefully set gains for all speakers. It was so good, I didn't have to touch it afterward, just sit back and enjoy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time Rondy worked on my equipment. In each case, he was the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job setting up my new TV and sound bar. The gentlemen were very efficient and professional. The Geek Squad is worth every penny you pay for their service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such a Smart Group

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad that came to my house we’re the same crew that installed my home theater system. They reprogrammed my remote in literally 3 minutes then walked me through how to do it myself next time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent knew what he needed to do quickly and educated the owner in several areas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SUPER FAST!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GUYS WERE QUICK AND POLITE. I HAD THE UNIT INSTALLED FOR MY MOM. SHE IS VERY PLEASED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad well done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and quickly and carefully set up the boombox. Friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent installed my receiver & equip. quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected receiver, subwoofer to the TV & installed speakers. He was very courteous and professional. The agent cleaned up and organized as he went and kindly took the empty boxes to discard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quick job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He knew exactly what to do and got everything solved quickly!

    I would recommend this to a friend
  • Cons mentioned:
    Soundbar

    Rated 2 out of 5 stars

    Soundbar set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the second time to take missions came out to address issues with the sound bar. It's still failed to function right after they left. Soundbar was also damaged during the visit and I had to purchase a splitter($70.00) to hard wire the sound bar into the television rather than use the Wi-Fi setup.

    I would recommend this to a friend
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