Customer Ratings & Reviews

The agent connected receiver, subwoofer to the TV & installed speakers. He was very courteous and professional. The agent cleaned up and organized as he went and kindly took the empty boxes to discard.

On time, professional and friendly. He took time to explain operation off. New sound board.

Geek squad did a great job hooking up our new TV and sound bar. Dont think we could have did set up on the TV without their assistance. Great job!

The agents are very personable and knowledgeable. I love the way they make problems go away with ease. If there's something wrong the geek Squad will fix it. Sometimes for no charge at all. Love Best Buy Geek Squad!

WE knew that with the new technology we wanted someone that knew what they were doing to set up everything. Our first experience with a subcontractor was not good, but when the "real" geeks came they were great!

Great customer service from the agent... took his time and offered to help clean up after himself

great service -- they know what they are doing. +++++++++++++++++++++++++++

The geek squad connected my TV to all of my devices and even organize and bundle the wires so that they need leaf it down my wall. They were very knowledgeable and helpful in explaining everything I needed to know.

The agent did a great job solving the issues that occurred.

Friendly and knowledgeable geek squad staff members

have been having problem with initial installation in february have trie several things, but still no success. completely changed all all portions of system and now has been working as desired

I was very impressed with Jeff! He was courteous, neat, fast, and helpful! He set up my speakers, receiver, cd Changer, etc. In addition, he patiently explained how everything works with my new universal remote. Great service from Jeff.

I am very pleased with the help we received from Geek Squad. They were extremely diligent and double checked all their work before they left. They even did some extra troubleshooting finding a wire that had gotten cut and fixed that as well.

The Geek squad had to come back and set up the audio part components of the system due to a cable outage. The guys were quick and explained how everything worked. Very pleased with the service. Well worth the money.

Geek Squad hooked up my TV and sound bar. Knowledgeable polite and friendly.

Again the two men, Josh and Anton from the geek squad. Both the guys were outstanding.

They installed a 75” wall mounted tv and home theater sound system for us, and all the programming set up . The 2 men were Outstanding , very knowledgeable and professional. I highly recommend this service.

We’ve had an unusable Heos system for about a year. We’ve had other echo get it to work for about a week but it’s crash again. Frank fixes it within minutes! (Amongst other tasks) We’re so thankful to finally be able to use our Heos!

The Geek Squad tech was completely knowledgeable and spent extra time explaining the functions and their use.

Purchased a Surface and was told by salesman that Geek Squad plan would cover other services. Turns out it was just a discount. You got me good Greek Squad. Of course the service from the guy that came was great!