Customer Ratings & Reviews

Quality and friendly service. They came up with a solution to a space problem that works better than hoped for at time of purchase.

The agents assembled and mounted the television and sound bars

The agents mounted two new TV's and connected both of the remotes. They answered my questions and were extremely nice and helpful

The agents installed my new TV and then connected it to my existing Sono system.

They did a great job on the install but it being a late in the day install I think they were wanting to call it a day. It would be nice to have shown me how to use the remote and all the things the TV can do.

The agent was excellent. However, we are still having problems with the connection between the sound bar and the TV. We will be calling next week to set up another appointment.

geek squad connected all my tv and soundbar devices in great time and precision.

The Geek Squad installed out wall TV quickly and also connected all our electronics in our entertainment center quickly. He was knowledgeable and professional and had great customer service talents!

The agent was very knowledgeable and professional. Did a great job!

The Geek Squad knows how to set up and hook up a soundbar very quickly.

Geek Squad mounted my soundbar, and took the time to walk me through the setup.

The Geek Squad that did the installation were very professional very thorough answered questions help me remove some of the older cable out of the way to set up the new system they were excellent highly recommend them

Excellent job!!!! No complaints here, they guys were very knowledgeable, and it showed in their work!!

Geek Squad did an excellent job installing the sound system and showing us how to use it.

Team showed up on time, very professional answered all questions I had

We have always had good experiences using the Geek Squad

Corrected a few minor issues from the original soundbar installation (issues that did not affect soundbar performance) and is working just fine with my new TV.

The Geek Squad was speedy fast installing my new TV and Soundbar. Very clean, wore mask, & explained every thing I should know about the new products, VERY HAPPY...$ well spent!

They were supposed to setup TV and to connect existing surround sound system to TV and set both up. I was told that my Surround Sound was to Old and they couldn't set it up and I should buy a Sound Bar. Note: Existing Sound System was working and was connected to a "65 inch Samsung LED TV and I don't know why the new TV wouldn't work. It just cost me several hundred dollars more than it should. This is the fourth time I have written out the details and no contact from Best Buy. I don't think these are ever read.

Justin was Great. He showed me everything I needed to Know