Customer Ratings & Reviews

Gentlemen were on time, efficient and friendly. Rooting for Best Buy to pull through, Total Tech is amazing.

So my first experience was horrible. The employees left my tv mounted crooked and flthe tv i purchased was damaged so they made me rebook another visit, taking another day of my time away and the second group of guys worked faster and fixed the first peoples errors. So just double check their work and stay engaged with them asking them to walk you thru what theyre doing so u know its being done correctly

The tech was awesome. He came in and solved the problem immediately. He was pleasant and knowledgeable!

the technicians were awesome- they explained everything.

They delivered on time and were very efficient very friendly and helpful.

Add-on speakers were not functioning. Geek Squad agent got all home theater equipment up and running properly within about 20 minutes. Everything working fine now.

They were on time, friendly and solved the problem quickly

My Geek Squad agent was efficient, polite, and had answers for my questions. The agent mounted my TV, connected and updated (if needed) all components, and was done in an hour. Pretty nice!

We had the sound bar and wanted it connected to our new TV. Come to find out the connection was broken and they were unable to fix it.

The agent looked at the connector and agreed that it was slightly damaged - enough to fall out easily. Also turned the soundbar right side up. 8-)

Everything was set up properly, I had to adjust the position of a couple things. I had one small issue, but you have the 90 days to have them come back out to resolve any issues that arise. All in all I am pleased.

The tech who installed our wall mounts and TV's did a great job. Also connected internet, special components and gave us a very easy to understand lesson on how to use them.

I bought this to accompany my Large TV installation package. I got a great price of just $49.99 for the audio installation to replace my old system. Very happy with this purchase.

The agent connected to my AV RECEIVER, and show me how to use it. But one request was not set up due to old components and was asked to buy another component.

On time, professional and friendly. He took time to explain operation off. New sound board.

The agent hooked up the sound bar and remote to perfection. Took a while but he was determined..great young man! Great attitude and took all precautions. Very pleased.

Geek Squad delivered my new TV, set it up and set up the audio for me. They were on time, professional and answered all my questions. I have used Geek Squad before and will use them again.

The BEST BUY Geek Squad installers are amazing. The best reason to shop BB.

THE GUYS WERE QUICK AND POLITE. I HAD THE UNIT INSTALLED FOR MY MOM. SHE IS VERY PLEASED.

I could not have set this up without them. They were fast, neat and knowledgeable. Plus the tv was too heavy for me do set it up alone.