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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 185 Showing 3,681-3,700 of 7,928 reviews
  • Rated 5 out of 5 stars

    The geek squard is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! The techs installed a new power board, re-mounted my TV and got everything to work better than when I installed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time Rondy worked on my equipment. In each case, he was the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV - great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you geek squad. They came on time. They did the work quickly, correctly, and cleanly. I highly recommend their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent knew what he needed to do quickly and educated the owner in several areas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    part of Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was probably the easiest part of the installation that the Geek Squad technicians did for us. All was OK.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy’s Best Asset..Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual, the Geek Squad was excellent. We probably wouldn’t even attempt to install TV’s etc. ourselves. Geek Squad is the best part of shopping Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use the Geek Squad and am never disappointed. They hooked up my 20 year old surrounf sound and programmed a universal remote and everything works perfect. Really competent, professional and caring install guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is first class

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job . Will use them next time we're in need of electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek guys set up and explained everything how to use and actually set it up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Profession service and kept us informed every step taken.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooper and his associate are outstanding technicians and very customer service focused. I definitely will call them for future technical service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install my TV quickly. Excellent installation. Tha

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from nerds at Set Bay. I've been doing nerd insurance for 4 years. And I'm very pleased. Highly recommend to any home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad was great. Very thorough.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was very thorough with explaining each step and giving options if I wanted different set-up. They were very respectful and accommodating in explaining how to use a smart TV. New learning for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so nice to have this service. I did not have to worry about a thing. I was given options or ideas of what works best, what looks nice, and what was the most functional. It was definitely worth he money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding workers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again the two men, Josh and Anton from the geek squad. Both the guys were outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Geek Squad come to install at time of TV installation. They were excellent in making sure all of my Bluetooth devices worked on the speaker in addition to giving great instruction on how to use the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians installed the equipment and explained the functions in a very short amount of time. Good job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick install with LG sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was quick to install the LG sound bar and addressed the issues we had with the previous VIZEO sound bar that was dysfunctional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and Thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad technicians efficient, knowledgeable and accommodating. Willing to educate, answer questions and advise. Worked promptly to complete job without complication.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DanielB’s home theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jake did an amazingly quick and quality setup on my home theater

    I would recommend this to a friend