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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 187 Showing 3,721-3,740 of 7,928 reviews
  • Rated 5 out of 5 stars

    Geek Squad problem solving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad solved my tv connection to my Sonos soundbar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So grateful for the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So grateful for the Geek Squad. Neither of us are techies, and they knew exactly what they were doing. What a relief to have a professional job done by the Geeks! Our audio system is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt with Geek Squad set up the Soundbar along with giving me advice on other items - was done quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Fast Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy service. I was glad they were able to swap out the defective sound bar and replace with the new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hooked up my surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tech was awesome, what took him one hour would have taken me half a day... Super knowledgable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gets it done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in to room, click click and it was all set and working .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installer changed the presentation so that the remote-control unit will work with a minimum of effort.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed tvs and set up all connections

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are true professionals made sure everything was in good working order

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't geek squad was 3rd party installers. Was very professional and fast, routine definitely down to a science.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing geek squad team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup ofmy soundbar was quick and efficient. My geek squad was amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Crew!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris and Sanford did an excellent professional job. . .and saved me $$ on a couple items I did not need!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HLM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad will be setting up my tv and sound bar on December 15

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accolades for the Gek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy and painless as it could be. The Geek Squad was professional and knowledgeable. Took minutes and works wonderfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stereo Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad team was very knowledgable of my product and competed the installation a a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what can I say, Oscar was great. Would call Geek Squad for all my audio & video service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad professionally installed my device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians installed my sound bar and ensured it was paired with my tv monitor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love new soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and knowledgeable with setting up .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came out to install a receiver and even though I had issues after he left they came back and fixed it fairly quickly. Im good at this stuff but he spent hours setting up so out was well worth the price paid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your technician was very good at getting my soundbar up and working.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Informative and knowledgeable! Politeness and willing to answer questions

    I would recommend this to a friend