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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens tomorrow at 9 am
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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7896 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 188 Showing 3,741-3,760 of 7,896 reviews
  • Rated 5 out of 5 stars

    Geek Squad repaired my problem quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were knowledgeable and professional while being friendly and pleasant. They also arrived on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reconnecting Sonos and internet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable and patient. The geek squad appointment makers were well represented.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sounds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great set great information great advice they were just great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did the setup and everything works great. I saw that some people had problems setting up the HDR and 4k and not having good results. I'm glad I had the Geek Squad do it since I have no problems and it woks perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Connected Device to TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Agent was able to quickly set up the hearing aid device with the TV and show us how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representatives hooked up my tv with internet and sound bar. Very helpful considering I’m disabled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This guy was great and explained how to work it and everything. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad members who visited our home handled everything perfectly and were clean & courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best & kindest Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was remarkably patient and explained what we needed to do to use the sound bar correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He connected my soundbar and speakers to our tv and did a great job setting it up to our specifications! He was ver friendly and professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad reconnected my sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent looked at the connector and agreed that it was slightly damaged - enough to fall out easily. Also turned the soundbar right side up. 8-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to my rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had technical issues with my sound bar The Geek squad came out and tweaked it and showed me how to adjust

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed Vizio Sound Bar quickly and no problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aaron Geek Agent installed my Vizio Sound Bar and explained in detail how to use. Aaron is very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent internal Geek Squad technical service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On 16 Dec 2018- Internal Geek Squad - in store service repaired initial incomplete 8 Nov 2018 external 3rd party HDMI connection so LG 4K TV & LG 4K Blue Ray audio can be heard from central Klipsch speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad connected everything quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squard did a great job! They were polite and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our wall TV quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed out wall TV quickly and also connected all our electronics in our entertainment center quickly. He was knowledgeable and professional and had great customer service talents!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the system. It’s like a mini movie theater! We are excited about the new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad knows audio!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I could have done the audio connection myself my Geed Squad team had me covered and swiftly connect my Pioneer Elite receiver to the TV and adjusted the audio for all my speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install my TV quickly. Excellent installation. Tha

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from nerds at Set Bay. I've been doing nerd insurance for 4 years. And I'm very pleased. Highly recommend to any home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tech!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tech! Solved my issues with the best advice I've gotten in years

    I would recommend this to a friend
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