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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 189 Showing 3,761-3,780 of 7,928 reviews
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good service with the total tech from best buy people. They are very nice and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install bar and subwoofer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY service was great, they took their time with me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was great. Agent explained everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job setting this sound bar up and testing it for tv and music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen came in, were very aware of COVID19 protocol, and set my new TV and soundbar up for me quickly and efficiently. They were well informed, and very polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding People at Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did everything! Mounted the TV bracket, TV, set up my receiver, speakers and has everything on the home theater and TV working great. Geek Squad is excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys the geek squad sent were very knowledgeable and helpful, explaining all we needed to know after installing tv and hookup to our sound system, plus adding fire tv stick for us. Great job!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar Installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and efficient. Good team and took time to explained how to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live the sound bar and added features geek squad showed me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up and ready to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up the television and sound system for us. I was given a tutoring session so I could run it proficiently. I was also given contact info in the event I needed to ask additional questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a fantastic job installing our 85" Samsung QN90B television. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He got my sound bar working within minutes. Beet professional. Great hire!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great they take their job seriously and I trust them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation incomplete

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think they should have installed the wall mount. I did not realize that they came with the sound bar. This probably should have been an option. Otherwise all else was fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Audio Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 4 in-ceiling Definitive Technology speakers installed, a Marantz receiver, & two Definitive Technology 8' high performance speakers installed. Over the sound is perfect for my media room. No issues with the audio setup so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad repaired my problem quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were knowledgeable and professional while being friendly and pleasant. They also arrived on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed Vizio Sound Bar quickly and no problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aaron Geek Agent installed my Vizio Sound Bar and explained in detail how to use. Aaron is very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs came in went right to work and had it all set and working in no time. Then walked me through the procedures making sure I understood all of the operations and that all of my questions were answered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent was on time, courteous and very helpful in explaining how to use my equipment! I would recommend this young lady to anyone needing help with TV and sound installations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup Very Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad rep set up the audio quickly, and did it so I could control the sound level with my cable remote. Therefore, I don't need the soundbar remote except to control the bass level.

    I would recommend this to a friend