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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7897 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 195 Showing 3,881-3,900 of 7,897 reviews
  • Rated 5 out of 5 stars

    Sound bar and TV connected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the service provided and would recommend future services!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Movie theatre quality and more control over audio voices allow for less closed captioning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an awesome job hooking up the sound bar under the tv that they hung on wall

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation incomplete

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think they should have installed the wall mount. I did not realize that they came with the sound bar. This probably should have been an option. Otherwise all else was fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome …………………………………………………………………………………………….:..:::

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are experts at mounting tv to wall!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were so efficient setting up and installing the TV and mounting the Soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation tech was great (Kush). Did an excellent job wall mounting and synching the tv with the soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Palm Desert Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a very professional job. They arrived on time and were very knowledgeable about all the questions I had for them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Great techs!! On time and quick and great commmunication

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Edwad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Geek Squad do several installations at my residence. I was happy with all of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up the sounder with my new TV. Courteous, efficient workers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Very polite agents that explained how to use equipment.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Crappy Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech team showed up and did a good job reseting my sound bar. The reset didn't last long and there is no sound coming out of it. I don't want to pay another service fee for an expensive, crappy sound bar that I bought from best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy does it RIGHT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an excellent job! They were like Santa’s elf’s. They were efficient and personal! I couldn’t have been any happier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I imagine I could have hooked up everything myself; however, the Best Buy guys were there delivering the TV so I had the experts do it rather than taking 3x as long to do it myself. Very happy with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was professional & extremely courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked up my new TV and installed supporting devices and explained any questions we had in an highly knowledgeable manner,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Robert was super knowledgeable and patient. He performed his work like a professional and did excellent and thorough work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connection of tv system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent programmed my t v and sound bar system. He also connected my streaming system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have nothing but great things to say about the Geek Squad guys, they truly deliver customer satisfaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris was wonderful. Knowledgable and polite and efficient!

    I would recommend this to a friend
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