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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7897 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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    Rating 4.1 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 201 Showing 4,001-4,020 of 7,897 reviews
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys the geek squad sent were very knowledgeable and helpful, explaining all we needed to know after installing tv and hookup to our sound system, plus adding fire tv stick for us. Great job!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    home owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He set my sound bar up to my tv the way I wanted it, went over everything with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Successful connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer’s connected our existing sound bar and it works fine with the new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Justin and Anthony added VCR to Home Theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both were very diligent to give the best possible connection for my analog device given my home theater is digital and all devices connect via a digital receiver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK Squad installed all units in a timely manner.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were most outstanding installing all the components. Informing me as they set up the equipment and how to use it. They also remounted the old TV in living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents have done a outstanding job in mounting my Soundbar to the wall highly professional agents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great company!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service with great professional. Very knowledgeable staff. Friendly throughout my experience!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians that did my installation were great. Very good at their job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up and ready to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up the television and sound system for us. I was given a tutoring session so I could run it proficiently. I was also given contact info in the event I needed to ask additional questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG QLED TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed LG QLED TV above the fireplace mantle in less than 45 minutes to the tee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend GS to all my "old" friends

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are always helpful, kind, courteous, patient in explaining how things work. They always make sure everything works properly and that you understand before they leave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my soundbar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived on time, were curtious and new exactly how to solve our hook-up problem with the soundbar. It's working great and we thank them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home is home again with sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar connected and my home theater is back up and running. Chris and Ian did a fabulous job. Highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best service and advice. We hadn’t bought some of the necessary components with our TV. They explained everything I needed and guided me. Indispensable service. Great guys to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar sounds good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable and completed the installation quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast installation of my sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents paired my sound bar with the new TV remote so that I went from 4 remotes to just one to operate the system! Then they thoroughly explained how to work the remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Luckily for me, tech had another mounting kit!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I had to buy another mounting kit cause the studs were further apart in our drywalls, but the tech came prepared with another mounting kit and it was decently priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jake squad fix our remote problem with the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great again a usual very friendly Nate clan just can’t say enough for you guys you are a lifesaver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who came to my house were on time, introduced themselves and performed their job very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service is Awesome !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service has & is never disapointed us . We commend Geek Squad for the excellent service they provide , Especially durying this time of covid.

    I would recommend this to a friend
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