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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 203 Showing 4,041-4,060 of 7,928 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech installed my TV, Mount, and Sound Bar. Really quick and easy and troubleshooting issues were handled quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service AGAIN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd time I had this service. The geek squad agent was very professional and knowledgeable. He mad sure I knew how to use the receiver and the technology it has.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar and TV connected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the service provided and would recommend future services!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agent installed the Bose Sound Bar quickly. The device makes a significant difference in sound clarity even with a new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Edwad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Geek Squad do several installations at my residence. I was happy with all of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad fame out and set up and optimized my av, smart tv, surround sound. Even Told me I Had something I didn’t need. I didnt want to pay someone to set this up but they were worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and Audio Set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a special arrangement for the sound account I have a hearing problem. The GEEK PERSON knew exactly what kind of set-up I needed. Believe me I was very sat6isfied. These guys know their stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Very Satisfied!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to rerun and rehookup my Atmos setup and all electronics due to a renovation. Speaker wiring was done very neatly, i was impressed. Best looking set up i've ever had or seen!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad connected all my devicrs quickly and ef

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my TVs and devices. Arrived on time and were friendly a d acknowledged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that came in from Geek Squad was Very helpful and showed up on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad called ahead to let me know they were on the way and they were extremely conscientious when setting up. They were very patient in teaching us how to use the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar was placed in correct location I asked for.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Incomplete Sound Bar Connect Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was nice enough but didn’t perform a complete connection service, as he said he didn’t have the tools that Home Theater has in order to conceal the wires on my two surround speakers. So, the surround speakers were not connected. I didn’t get what I thought I purchased. Several plastic zip ties were snipped and removed from my wall mounted TV, but new ones were never reattached.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dustin Kragness tech good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dustin Kragness can out to set it up soundbar .said need L G sound bar . Dustin came back and install right one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy with my install and the service that was given. The install was neat, we learned a few things about our equipment and they cleaned up after they were done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alain is the man!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alain and his team were awesome. Super helpful, polite, and did an incredible job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who came to my house were on time, introduced themselves and performed their job very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my soundbar in a timely manne

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my soundbar and made sure it worked with my tv and devices before he left

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GS installed my add-on speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent was very courteous. He knew exactly how to assist with my problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great company!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service with great professional. Very knowledgeable staff. Friendly throughout my experience!!

    I would recommend this to a friend