Customer Ratings & Reviews
- SKU:
- 8912061
Customer reviews
Rating 4.5 out of 5 stars with 7928 reviews
(7,928 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent completed the installation very efficiently. The soundbar is working fine.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my sould bar quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although a simple process the young man was professional and performed this task great.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent installed my soundbar and was extremely knowledgeable. Wasn't sure it would work for my TV, but got it done!
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Our agent did a great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent hooked up our sound bar for us and assisted with showing us how to use it. Just not happy with the sound bar or TV - but Agent was great.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Nice Sony TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad attached our additional speaker for the hard of hearing and programed it to operate from the new TV remote which now let's us have only one remote instead of two.
I would recommend this to a friendRated 5 out of 5 stars
Sound bar fix
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The person is very knowledgeable, he is very kind and patiently worked and made it work.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Sound Bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Geek Squad! It was an easy installation with the geeks around.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Technically challenged
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installer was very helpful in helping a low tech old guy understand how to operate the unit
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
TV techinal issues fix
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was able to resolve our two issues quickly. The set is now working properly.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
great work Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek Squad agent that did the work on installing my sound bar was great and work and told me what they were doing and made me feel very good.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was so easy to get done. I would recommend you have the geek squad do it and show you how they did it
I would recommend this to a friendRated 5 out of 5 stars
Fast Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These people are legit. They are very professional, fast, and know what they are doing. They cleaned up everything after they were finished.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Knew what they were doing!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The install team was awesome. They were in the middle of the holiday season. Super busy.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
AWESOME GEEK SQUAD!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Friendly, competent young men delivered, set-up, and explained functions of new TV and sound bar. Definitely worth the $ to have Geek Squad do this if you don't know much regarding electronics!
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed quickly!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad did a great job hooking up the sound bar to the TV! Quick job and looked great!
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 2 out of 5 stars
TV install satisfactory, computer less than .....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Computer installment less than satisfactory. Geek didn't explain anything about how to use it. I ended up having a private consultant come in and make adjustments (like hookup the wi-fi) and show me how to use it. The TV installation was satisfactory, though the agent forgot to take away the boxes . I have had satisfactory use of GS and take some of blame for computer install -- I should have asked more questions
This review is from Soundbar Setup
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate your feedback, John. We expect our Agents to offer exceptional service and communication. We do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We hope you give us another opportunity to better serve you in the future.
Rated 5 out of 5 stars
Jake squad fix our remote problem with the TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great again a usual very friendly Nate clan just can’t say enough for you guys you are a lifesaver
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Tech hooked me up and was running quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had my own soundbar and tech connected quickly and my sound bar works better than on my previous TV
I would recommend this to a friendRated 4 out of 5 stars
Sound Bar Mt
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if this is well mounted like the way the samsung TV was done a few months ago
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Love the Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. Rep set up TV and soundbar quickly and explained everything!
This review is from Soundbar Setup
I would recommend this to a friend
