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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 206 Showing 4,101-4,120 of 7,928 reviews
  • Rated 5 out of 5 stars

    Perfect service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an older sound bar but they got it running perfectly. Pleasant and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did all setup quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up the tv connected soundbar & subwoofer Moved tv to bedroom installed mount and connected soundbar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional staff.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very informative during setup. They promptly removed all of the packing materials and old TV, etc. They got the installation done quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good guys to work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had several issues but they kept after them and worked well with myself and wife each time out. Products were the issue, not service for us. I was very happy with there abilities and patience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best. Professional, very knowledgeable and neat. Can’t ask for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only did they help with mounting my TV, they helped me on where and how to put my speaker that went with my sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad completed the install quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed sound system and throughly instructed on how to use. They mounted all the speakers as well. Very satisfied with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Device connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was knowledgeable and had our sound bar, TV, and direct TV box quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeksquad deserves a standing ovation for their punctuality, their friendliness, as well as there field knowledge. True professionals at work!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG sound bar for big screen tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad are great people. Very smart. They connected my sound bar to a ten year old big screen. Very nice. Thanks Tom Meleek and Gray

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my new AVR and explained everything I would need to have the best audio possible including new Atmos speakers. The Geek Squad is worth the expense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice I really recommended.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect everything my products what did buy from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Happy Client! Great product and service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with our purchase. Enjoying movies and sporting events in particular!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Great Setup and Training

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Juan Ventura set up my TV, sound bar and Blue Ray system. He explained things as he went along and showed me the how my system worked. Great job! Would I recommend Geek Squad? Yes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad set up for sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and did an excellent set up ro pair my sound bar with my TV, and then paired with TV programming. Geek squad is well worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great service to have if you do not have technical skills to connect electrical equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad installed our printer quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the printer, explained how to change the ink cartridges, and he checked to see that we could print from our phones and I pad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents set up my soundbar quickly and removed all packaging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tecnniciann Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dave, technician, was outstanding in connecting my soundbar, testing all my equipment and explaining how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Great techs!! On time and quick and great commmunication

    I would recommend this to a friend