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Customer reviews

Rating 4.5 out of 5 stars with 7896 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 210 Showing 4,181-4,200 of 7,896 reviews
  • Rated 5 out of 5 stars

    Install of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In home service was so easy. They arrived on time. Were professional and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful. Answered all my questions

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician set up my receivers upstairs and in the basement. Checked all the speakers. Answered all of my questions. Very polite, courteous and pleasant to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was perfect. Explained everthing. Made sure everthing was neat tidy, could not ask for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great work Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek Squad agent that did the work on installing my sound bar was great and work and told me what they were doing and made me feel very good.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Plug it in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had already installed the mounts on the wall. The tech just had to plug it in .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    [email protected]

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great techs and very professional. I would recommend Best Buys service techs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Good Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound system completes the setup for us. The Geek Squad set up everything with no hassle and were able to leave with us being completely satisfied with their handling of the new purchase .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround Sound Connectivity issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very thorough, complete and courteous. Although unable to resolve issue, we’re extremely persistent in trying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our agent did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent hooked up our sound bar for us and assisted with showing us how to use it. Just not happy with the sound bar or TV - but Agent was great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Geek Squad installed my TV and Sounds system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was good but the service fees are not clear. The store needs to educate their Sales people about Geeks services and charges.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a month for the to schedule the service but when it was done I was happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic Audio Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the Geek Squad Technician on his knowledge of the installation of my 55" LED 4K TV, as well as programming my new Remove Control with my 6 other Home Theater Accessories!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you to Chris Tech Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High 5 to Chris from CRST Home Solutions for the install of sound bar and Sony tv!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the Rescue!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad crew was amazing at putting everything I ordered together! I love my TV and my soundbar they installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech guy that came out to the house was very knowledgeable and very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic Audio Set-Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by the Best Buy Geek Squad technician. Took the time to explain the set-up as well as the functions of new Harmony remote that was included with our work order. Well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad addressed an issue with my sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They show how to make the connection to two speakers in the kitchen, and also connected two Chromecast with google tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Getting speakers and Sub woofers to complete my so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an awesome job ! Efficient and went a little above and beyond. Excellent service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast professional installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joshua did a excellent job of installing the soundbar. Five stars to Joshua for being very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car dealership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service right on time never have to wait

    I would recommend this to a friend
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