Customer Ratings & Reviews
- SKU:
- 8912061
Customer reviews
Rating 4.5 out of 5 stars with 7928 reviews
(7,928 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Good Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Completed installation of sound bar with installation of tv. All work from remotes like promised. Good service.
I would recommend this to a friendRated 5 out of 5 stars
Sound system install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad did a great job of installing my sound system. I have had no problems with it since they left.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geeks are gods!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and friendly. Perfect. I will always get geekers. They are well trained and know what to do every time
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Awesome service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy team set up my ordered TV with no issues. They were professional and quick!
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad installed my product on time and quickly!
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Soundbar issues after new DVR installation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick problem solving, for my soundbar malfunction, on top of the results I was looking for.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Great installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was mounted and also the soundbar. Great job with excellent results.
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Installation
Rated 3 out of 5 stars
Plug it in
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had already installed the mounts on the wall. The tech just had to plug it in .
This review is from Soundbar Setup
No, I would not recommend this to a friend Rated 5 out of 5 stars
Electric surge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent identified the problem (electric storm surge fired rear speakers) and helped with a solution to the problem.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Fast professional installation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Joshua did a excellent job of installing the soundbar. Five stars to Joshua for being very professional.
This review is from Soundbar Setup
I would recommend this to a friendRated 4 out of 5 stars
T
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would have preferred a better quality sound connection to tv versus using a Bluetooth connection.
This review is from Soundbar Setup
I would recommend this to a friendRated 4 out of 5 stars
Rushed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish we had more time. It seems as though they were rushed and didn't have the proper amount of time to spend here. Not the guys' fault. The schedule was just too full.
This review is from Soundbar Setup
No, I would not recommend this to a friendRated 5 out of 5 stars
Very happy with their work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked with existing system and new components, took extra time to make sure things worked together. Even came back to make sure remote worked with all the components.
I would recommend this to a friendRated 5 out of 5 stars
The service tech was very knowledgable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service tech was very courteous and arrived on time. He quickly went to work to set my new television and setup the audio system on my home theater. Very pleased with the service
I would recommend this to a friendRated 5 out of 5 stars
Very helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dennis was very helpful and willing to find a solution. I appreciate Geek Squad making sure the install meets customer expectations.
I would recommend this to a friendRated 5 out of 5 stars
Great Geek Squad install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents did a great job of installing and setting everything up.
I would recommend this to a friendRated 5 out of 5 stars
Home Entertainment System
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job setting up our new home entertainment systems, showing us how to operate & ensuring everything was totally functional.
I would recommend this to a friendRated 5 out of 5 stars
Positive experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was on time, friendly and competent. We couldn't ask for anything more.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Sound Bar Add On
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad sound bar installation on 75” LG TV. Great job by a super team of Geek Squad employees.
I would recommend this to a friendRated 5 out of 5 stars
They know where all the cables and wires go
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They know where all the cables and wires go! For the price, the service was fair and they were very informative when they set the items up. The program the remotes couldn't ask for more
I would recommend this to a friend
