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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 214 Showing 4,261-4,280 of 7,928 reviews
  • Rated 5 out of 5 stars

    Positive resulty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I had called Geek Squad sooner, had I done so it would have saved so much time. I fully intend to take advantage of this service with every opportunity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing and very fast at their job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep up the great job and the service was amazing as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome …………………………………………………………………………………………….:..:::

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service techs and customer service! Glad we hired the Geek Squad for our install and full extended warrantees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Aaron did a fantastic job setting up our products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aaron did a great job at installing our receiver, Sonos system, .... Timely, efficient and knowledgeable. Great representative for Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm terrible with names! But the 2 guys came in set it up, got everything working right! I'm one happy camper!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent knowledgeable Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up my new lap top computer and installed my new television. No Fuss and excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did an excellent job! I would highly recommend the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was knowledgeable, friendly and professional. He also provided information to troubleshoot issues down the road.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job, no complaints. fast, cleaned up after themselves, showed me what they did and went over what they did and explained everything so I could understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent's mounted my TV and installed my Audio receiver and subwoofer. They even configured my universal remote too. I'n really satisfied with their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Audio setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just recently purchased a new Toshiba 65 in 4k tv and decided to include the audio setup package. The guys were top notch professionals, very friendly, curtious and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Tried their best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent was nice. tried his best. couldn't resolve issue. sent product back for repair. still waiting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is fixed now. The TV went on and off by itself and had no sound seems to be fixed now hopefully

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installation was completed in a timely manner and was done with great attention to detail. Very organized and they even cleaned up all the boxes we had left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service as always. Solved problem after 3 tries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation team.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eric and Jacob setup the sound bar quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the GEEK was able to work on a system that was older then he was (1978) and I can now listen to my tapes and CD's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung sound bar and woofer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new sound bar and subwoofer were brought in and connected and everything is working perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my TV to everything I needed, cable, sound bar, etc.

    I would recommend this to a friend