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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 217 Showing 4,321-4,340 of 7,928 reviews
  • Rated 5 out of 5 stars

    Geek Squad set up for my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very efficient, and knowledgeable, and took time to help explain and demonstrate all the things TV was capable of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by young man that did the job! Very nice guy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consumer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installers we're right on time very professional and the install was done in no time at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were well versed on the equipment installed, courteous, clean, conscientious and seemed to genuinely care about the job the were doing. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In home service was so easy. They arrived on time. Were professional and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK squad was amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to trouble shoot a connection issue between our AppleTV, DVD player, Bose System, and Smart TV so that it operates seamlessly now.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Plug it in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounts for the sound bar were already in place. All they did was plug it in .

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable about the work. They answered all my questions with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and great at providing advice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Order was not booked right at Best Buy system, but technician came out and immediately knew what to do, helped me with a few additional things (at extra cost of course).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the geek squad are a great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad worked quickly and showed me several items on my new television

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad arrived on time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who came out, Christopher, was great. He set everything up and answered all the questions I had. Showed me how to use everything the TV had to offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my sound bar quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was fast and well done. Techs made sure I liked the arrangement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agent was professional, knowledgeable and personable. He showed us how it works and had everything working in very little time. Great work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick & Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio set up for new Denon receiver went smoothly and quickly. Rep was friendly and knowledgeable, arrived on time and explained process for future reference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are the Best.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guy are Pros. They are one of the reasons I keep going back to Best Buy. They courtesy, Knowledge, and wont leave till the customer is satisfied.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay service call.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They no longer supply a direct replacement for the item that I have, so they recommended a replacement item and it was also not available. When I left a message that it was also discontinued, I never heard back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Salesman was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our salesperson was very helpful in helping us choose a monitor. It had to be ordered and shipped to us and it arrived on time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast and efficient young man

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast and efficient young man. He adjusted cables between new receiver, PS4 and cable box(infinity) and three external speakers. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech guy that came out to the house was very knowledgeable and very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service was GREAT, I'm glad they came out to hook my sound bar up, everything is working prefect, thanks guys....

    I would recommend this to a friend