Customer Ratings & Reviews

Totally pleased with Geek Squad installation of sound bar. He was very knowledgeable and professional. Thanks Best Buy.

Even though the guys weren't audio experts, they installed the soundbar quickly and efficiently. Very personable and great ambassadors for Best Buy. Nice job!

Agent connected tv and answered all my questions. Very knowledgeable.

Dave Penney of the Geek Squad installed my soundbar which works great.

I was glad I purchased this add-on and that the tv installer set up all my audio components and made sure everything was working and was able to work through my remote.

The Geek Squad is fantastic. They have always fixed any issues. Excellent service.

The service I received was exemplary. The technician was patient and knowledgeable. From this point on I will always use the geek squad for setups

Andrew and David were great. Highly recommended!They both performed with care as if my equipment were theirs.Great personalities and very suited to perform at a high level.

Thank you for your service and support for the install.

Geek Squad technicians did a nice job both times they installed my new sound bar.

The technician was very good. Knowledgeable, helpful and professional!

Knew what they were doing cleaned up all the trash from boxes & etx.

The tech was on time. The problem was quickly diagnostic and dove. The truck also found an additional problem and fixed that.

We discussed the issue and made the right choice to replace the HDMI’s

The technicians were efficient, helpful, and courteous!!

The sound bar had been purchased and installed by Greek Squad at the end of 2025. I have both an annual maintenance contract and a warranty on the Sonos Beam. The only way that I could get someone to come to the house ( the Sonos Beam stopped working) according to the Geek Squad person on the telephone was by paying extra and calling it an installation. I went to the Best Buy store, bought a new HDMI and I fixed the problem. A person at the Store said to me that with all of the coverages I have, I should have never been charged in the first place to have someone come to the house to fix it. PS. I am 81 years old and a US Navy veteran.

As always, the Geek Squad did a great job. Thank you

The agent did a great job connecting everything.it was quick, and nicely placed.

The agents hooked my new TV to my sound bar. Made a big difference.

Wall mount 85 inch TV. The installation was very professional!