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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 220 Showing 4,381-4,400 of 7,928 reviews
  • Rated 5 out of 5 stars

    Completed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All went well. Took less than 10 minutes. We’ll worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very efficient and setting up my TV. I was happy with their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although, I installed and connected the sound bar myself, but the Geek Squad guard me through the settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT AND PROFESSIONAL.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That guy was great , GREAt SERVICE, GREAT TECHNICIAN ! Thanks !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This installation was super quick and they even took the shipping box with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can really trust the Geek Squad to do a great job connecting your sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad that showed up were outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very knowledgeable and professional and completed task in quick time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy mounted my sound bar and hooked everything up. Very precise. I would definitely use this service again. The guy was awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quick and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased a new sound system, they geek squad was on time, courteous, and cleaned up after themselves. The job they did looked great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all of my devices perfectly. Appreciate them also showing me how to use the new smart TV and remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SoundBar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job of explaining how it worked and how to trouble shoot it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    On time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived earlier than stated in the phone conversation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio Set up Everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv is connected to audio CD player, DVD player, Tape Deck, 8 Track deck, and my Yamaha receiver. All well hooked up and works great. I am in love with this set up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchaser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV - the picture quality is outstanding - LOVE it & would recommend it to others! Set-up crew did a great job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex was patient, persistent, knowledgeable and worked very hard to solve our tv, remote and surround sound issues. Appreciate how thorough he was and didn't rush thru.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents did a great job pairing the soundbar with the new tv and they were very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice men mounted the tv and sound bar.fast service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    they didn't hook up my subwoofer.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had a challenged time in getting the rear speakers to work. Didn't hook up the subwoofer. Now the middle and the two rear speakers are not work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek to me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tv mounted sound bar hooked up should have personally tried each peice of equipment before agents left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the 2 gentlemen were very courteous and professional. They knew what they were doing. Very pleased with their performance

    I would recommend this to a friend