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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 221 Showing 4,401-4,420 of 7,928 reviews
  • Rated 5 out of 5 stars

    Good installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good geek squad service, as always. With TotalTech, I feel totally protected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is an outstanding service and at a reasonable cost. We have used them numerous over the years and will continue in the months and years to come. Thank you, GS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Travion Seal was the utmost professional. Travion went above an beyond in all aspects of the jome visit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yea

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ah ahaha ahahahavsbshhd d f fjnb d fjddjjf r g dkdkfkfndnd f fjdkfkgkfkf fnfkf

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great job-fair price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After moving, we needed you reset our AV system. We spoke to 2 high end stores including where we bought most of the equipment and Geek Squad did the job for 1/3 the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our sound bar pretty fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job connecting our sound bar. All works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt and courteous service provided by Manny. Would recommend to my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior in-home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family needed assistance for a soundbar installation to our existing smart T.V. We called the Geek Squad and they did not disappoint. They are the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech agents had soundbar installed in no time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech agents flawlessly installed my soundbar to my new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Part of a new television purchase. Great to have everything installed and ready to go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar hookup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job hooking up my sound bar to my new t v

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sauly likes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional polite. Geek squad is the best thing that can happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE LADY SHOWS THE MEN HOW IT IS DONE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had 2 different men out and neither could get the Charter Spectrum remote to control the volume, but the lady that showed up the 3rd time did it in just a few minutes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best geek squad installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joe Price is the best installment expert! I arrange my schedule around Joe's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We scheduled a mounting and TV installation. We included an audio speaker with the installation. It was an easy job, but Geek Squad did a good job. We would recommend and use again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TCL 65“

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is still not right. I’m return the tv on Monday for a replacement. This is just a bad tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome everything was done perfectly thank you do recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bangs TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable and mounted TV just the way I wanted it Rt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    unhappy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are good and I'm not sure if it is set up correctly, but very poor sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Core Basic Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service!!! Provided much needed information on new TV. Made transition from old Samsung to new one, easy. Very punctual time- wise, extremely courteous & friendly.

    I would recommend this to a friend