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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 222 Showing 4,421-4,440 of 7,928 reviews
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was able to fix my problem in minutes and get my sound bar working again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We never used Geek Squad before for setup or install, but I'm glad we did. The guys were professional and very knowledgable. I would definitely use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They know what they're doing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was very friendly and professional. They answered all my questions and I was very happy with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thes sonos beam and sub woofer was installed,grt!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY SONOS SOUND BAR WAS INSTALLED BY THE GEEK SQUAD; THEY EVEN HAD A UNIVERSALMOUNTING bracket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great work from the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was installing new pieces of audio moving existing pieces of audio equipment and the install was great! better than other stores who have done the same in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and were professional and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed new Samsung TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed and connected my new TV to existing sound bar and related udio/video components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FamilyRoom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marko was detailed, considerate and Thoughtful and cleaned up the mess to my Mom’s wants and needs on the placement of the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up our new Smart TV to utilize our existing audio system. Works perfect. Great at cord management. Took time to make sure we knew how to work everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay, waited a long time to write this but I wanted to see how everything works. It is great, set up left to Geeks made life so easy Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Gerk squad service to install sound at but I decided against installing it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and professional teamwork. Team members were knowledgeable and personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent was knowledgable, personable and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent made sure I understood details of the equipment and how to operate after installation . Overall experience was excellent and I am enjoying my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    needed some help getting organized

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad was great came on time connected my surround sound and then took time to teach me how everything works,that takes patience since i'm a senior and I'm slow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    INSTALL SOUND BAR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE TEAM WAS AMAZING, COURTEOUS, AND MOST IMPORTANTLY ON TIME!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job installing everything!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, courteous, efficient! They cleaned everything up as they went! Great experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar Visit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh took his time to explain everything to me about the sound bar and also adjusted the sound. He was very polite and nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TVs were all made to work with a sound bar these days. Might damage TV speakers if you don't get one. Have a pro install it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gek Squad members,Matt and Partner are terrific in explaining what and how to make things work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have technically trained people for us who don't know. They do a great job.

    I would recommend this to a friend