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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 223 Showing 4,441-4,460 of 7,928 reviews
  • Rated 5 out of 5 stars

    Soundbar setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soundbar setup with piece of mind knowing it was done right

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Let the Owner navigate for better understanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is nice, knowledgable, guys are great, only challenge is that they hold the hand controls and do all the work, and then leave. They need to put the hand controls in the hands of the Owner, and let the Owner navigate and do all the work, so the Owner is practiced and understands the motions though all options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing TV! Best purchase yet. We LOVE our new TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sound bar st uip sound bar quic kly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up the sound bar and the remote Wi-Fi part fit nicely under the couch. The bar itself fit in nicely with the TV on its stand

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just OK.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chad connected the wires OK. Synchronized everything didn’t give me much of a tutorial on the remote. Took him about 10 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    David and Kenny are awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DAvid and KEnny are awesome geek squad agents. I've dealt with them before and each time they come I am satisfied with the service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth install with zero errors and good comments.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Representative did a fine installing the OLED screen and sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came and redid my Sound Bar connection and now it works perfectly. They are the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad: efficient, affordable and on time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ms. Cafaro has to be one of your best. Very efficient and exceptionally knowledgeable. If you get a choice, choose her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with the service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up receiver, speakers and tv did what was expected. They were very professional and answered my questions. Please stay healthy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job of hooking the sound bar up and explaining how to use it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed new equipment and surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my surround sound to newly purchased equipment. However we needed a follow-up to correct the connection to our blue tooth player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents recommended a specific stand that worked with the base I had and works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    DONE RIGHT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a very good job in installing my 65" TV He also explained how to use my new remote and made sure everything was going good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and efficient service. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation of sound equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent call and and came on time. did the installation without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ray Golak did a great job with the install of or new LG Nano Tv and also connecting the sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car dealership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service right on time never have to wait

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is fantastic. They have always fixed any issues. Excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bose sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like i said many times these guy's are great.ask a question get an answer.

    I would recommend this to a friend