Customer Ratings & Reviews

The agent mounted my TV and connected it to all my devices. The agent was very professional and took the time listen to all of my questions. The agent also took time to respond to these question and gave me answers that were clear and concise. The agent was also on time and very neat.

The Geek Squad has always fixed my problems. This time they assisted in setting up a sound bar on my TV. They determined the device was faulty so I returned it to Best Buy with no problem. Thans always for the great service.

The best sound bar i have had so far, worthy of the price. All of my friends that have visited my house have opted to buy this same model. This sound bar produces quality sound and bass, i recommend this to anyone who loves sound with heavy bass.

Installation was difficult and Geek Squad handled installation. Sound is good but requires an extra remote for volume control.

Services was outstanding and enjoy interacting with the GS. I would do it over and over again.

The agents mounted my tv on the wall and set up the soundbar perfectly

Easy to install and set up. Great sound at a good price

The guys did an excellent job getting our system up and running!

Wonderful service. Fixed sound bar problem and security camera problem by the same guy. Prompt timely arrival. Very happy with Geek Squad service.

Very professional and helpful. They got it set back up and explained how it worked. So glad we have this membership!

Service was fantastic!!! Hauled my old set out and installed tv, soundbar and got everything all psynced up in less than an hr

We were having trouble with a sound bar, cutting in and out. The technician came on time, with a very friendly attitude. She helped us figure out that it may be something as simple as a cord, and left us with options to follow up with if that did not work. The new cord worked perfectly, and it has been the end of our problem with the sound bar. It was a much easier fix than when we talked to their people from the Best Buy plan, he told us that we would need to take the TV and sound bar back to the store which it’s a 75 inch TV and we are both in our 70s not going to happen. So we were very happy with the way the young lady helped us out, great service would definitely have her back

He did a great job of setting up the sound bar and helping us get used to using it. The remote is very good and easy to operate.

We're glad we had Geek squad come do all the installation of our audio equipment (record player, receiver, speakers and subwoofer(. Having the 24/7 Tech support membership discounts our installation cost and makes the experience even more worth the value of the service. The two guys who came and I wish I can remember their names were a great team. Covid protocols were followed as well. Highly recommend!

The Soundbar had great sound right out of the box. It blew me away. The the DVD movies I play from HD, Blu-ray and 2160 were amazing. The music was the same....you will be impress.

I love my Geek squad!!.. the 2 gentleman that came to my home to install my tv and tv mount, we’re absolutely amazing they set up my tv very quickly and had the time and patience to show me how to use my tv, great customer service.

The Geek Squad installed my set, and I am delighted with their work. They arrived on time (first calling me to say they're on the way), put on shoe covers to protect my carpets, and did a fine, thorough job of installing my many components. They were courteous and really know their business. Since it was a flat rate, I didn't have any price surprises when they finished. I hired a free-lancer with my previous TV installation, and it cost twice as much because of unexpected problems.

Geek Squad agents set up our soundbar and explained everything to us. I can't believe that we are actually getting surround sound with just a soundbar! It's terrific.

The agent connected the Sonos Arc and Sonos subwoofer to our TV. I don't think it's overly complicated to do that, but just wanted a professional to do all of the connections. The agent did a very good job in making all of the connections; he did seem like he was in a rush to get the job done so he could get to his next installation, However, he did answer my questions and let me know what he was doing.

.Agent connected soundbar and then made sure my Harmony remote worked with it and the TV.