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Customer reviews

Rating 4.5 out of 5 stars with 7896 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 236 Showing 4,701-4,720 of 7,896 reviews
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service tech was professional and very helpful while installing my TV and sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    audio connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    called in the geeks to reconnect my sonos sound system i could not figure this one out. made it look to easy lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job, great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks installed all equipment and accessories with no problems. Very neat n respectful. Sounds and looks fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The work done was superb. Bentley and his crew are superb. Incredibly knowledgeable and professional. Very gracious also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our soundbar was a few years old so a new cable had to be purchased in order for it to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar vonnect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected great service !! Very personable, polite & detailed with the process all while expaining to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Derek and Ryan go above and beyond! Awesome!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys mounted my tv on a wall mount. They came out a 3rd tome on a Sunday even!! They even showed me money saving tipsz Kvk Govgii

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a fantastic job with connecting soundbar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very customer service efficient and very respectful of covid rules… per Best-buys policies.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home theater setup really escapes me. It's worth it to me to pay someone, someone who knows what they're doing, to do the setup for me. They do it and do it right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad FTW!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad are my heroes! Always on time and very knowledgeable of products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did an excellent job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv on the wall and hooked up my exterior speakers. Very well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my tv and sound system and set it up. Perfect group ... very knowledgeable and resourceful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by the squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When spending so much on a TV and surround sound, I am very thankful I spent the extra money to make sure Geek Squad has my system up and running properly. Well worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did install it quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, did excellent job. Just not happy with wires showing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set everything up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option for those who aren't good with technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First class service

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with the mounting, they also set up the sound bar , made sure to answer all my questions, and followed up to make sure I had as satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and set-up our television system in a very professional way!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv and sound bar wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mounted tv and sound bar to wall as expected and perfectly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good however there is about a 1/2 second delay in the sound being heard compared to what’s being spoken on the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer operating system upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The upgrade on my laptop was performed and returned to me at the time the agent said it would. We are very pleased with the service.

    I would recommend this to a friend
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