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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 243 Showing 4,841-4,860 of 7,928 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed, no work for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted and connected soundbar to TV and sub woofer. Working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they make it easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure which GEEK Squad service this is for but every time I need them there out perform my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of TV & Soundbar done quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians were professional, prompt, clean, and quick! They explained, thoroughly, how the tv & soundbar work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provides excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly, knowlegable, connected the TV and all my devices.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was fast and the technician was very knowledgeable. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So helpful and fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t be happier! These guys were fast, professional, patient and cleaned up everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt & perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very diligent in making sure all aspects of the system were connected properly & placement of tv was to our liking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad reconnects our sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and did their job well-professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Experienced and well knowledgeable about sound bar installation. Gabriel was very professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Jonah!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jonah and his helper were awesome. Super friendly and helpful. Went above and beyond on EVERYTHING!! Keep these guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio and coaxial cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen who did the work were prompt and they did the job quickly. They did a good job and were professional and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    na

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and efficient squad members.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted two TV’s for me. I was very pleased with their work and their attitudes. Very friendly fellows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no better service organization than the Geek Squad....I wouldn’t use any other organization...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fit me in the busy schedule today!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad at Morse Rd location was awesome! Took care of me and repaired my laptop! Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my television and sound bar professionally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed sound bar quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad techs are great, they know what they are doing and very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David installed my tv and reconnected everything and made it all look very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My personal preference

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer to have all my new equipment set up right the first time. So I have no problems paying for the service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helped with sound bar set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me an my son had it set up rally didn’t need he geek squad guy

    I would recommend this to a friend