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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 246 Showing 4,901-4,920 of 7,928 reviews
  • Rated 5 out of 5 stars

    very good job by the geek team!!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek square was short handed the day of my install,but they showed up!Did a great job,connected my sound system and everything is working fine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Did the job

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They used a third party contractor who was hard to understand. But he did the job. Just wish it was the original geek squad tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a quick and professional job. I am pleased with the product and the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD did an excellent job installing the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad crew installed my new TV and hooked it up to my existing equipment, and programmed my remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have changed my mind on the Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great experience on these set-ups. Guys were efficient and informative, let us know a few tricks that were really helpful in using everything...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sound bar hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound Bar install was a breeze to install, connections were colored coded for easy hook up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    knew what they were doing and very fast doing thier job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar mounted on wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was very professional! Zachary was knowledgeable about the TV & the sound bar. Zachary had good manners & presented your company well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient , friendly and answered all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was wonderful, helpful and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When I have technical issues I rely on the geek sq

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I have technical issues I rely on the geek squad to get it done I have not been disappointed thanks!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HELP IF NEEDED

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AN OK COVERAGE FOR YOUR PRODUCTS BUT DEPENDING ON THE STORE YOU CAN GET SOME HELP TO FIX WHATS BROKEN IN A DECENT TIME.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My install was more basic than what I paid for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When discussing with the instore employee about mounting TV options, I mentioned I have an home audio system as well. He threw in that I needed to have the package that included hooking up that system. Since it was an existing system and the only wire (along with the HDMI and power cord) run through the wall pertaining to the speakers was the optical cable, I feel this service wasn't in fact necessary.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad tech was very nice and professional. He took his time to make sure my home theater system was step up right and ready to enjoy my movie.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my new Vizio surround sound system did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The technician was very professional knew just wha

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very professional knew just what he was doing it seemed like to me I will use them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another excellent great job done by best buy, thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was knowledgeable and helped organize some of the cable mess behind my entertainment center. Install took about 90 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bob

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andy was good and helpfull. Answer all my question.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend everybody to get them to install new tvs and speakers. Very knowledgable and thorough workers!

    I would recommend this to a friend