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Customer reviews

Rating 4.5 out of 5 stars with 7896 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 246 Showing 4,901-4,920 of 7,896 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were nice and polite and had tv up in no time. Took time to show me how to work the remote thanks again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hooked everything up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents took out old receiver and put new one in and hooked up new switch and two new speakers. Also programmed universal remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set-up crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this install. The Geek squad was very helpful. Explained everything and didn't leave until all of our questions were answered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs got the TV and components hooked up and explained the operating of each and were professional in doing so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install my tv to all my devises and showed me how to use each device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sound bar hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound Bar install was a breeze to install, connections were colored coded for easy hook up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and professional

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent finalized speaker installation and resolved the observed streaming issue. Great, knowledgeable service provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    setting up the sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up the sound bar and told me what to do if it did not work like it was suppose to and it works fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never had a "basic" setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installation was far from basic but that was what the representative originally scheduled. After several visits everything was working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no better service organization than the Geek Squad....I wouldn’t use any other organization...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounts, soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finished the job but they were hard working fuys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with the Geek Squad setup of my tv and sound bar. The team advisor was most pleasant, knowlegable and helpful. The price was well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Done right. They knew what they were doing quick and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am very happy with soundbar that I purchased thru Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents as normal did an outstanding job of setting our system up for us. As usual, very efficient, polite and extremely helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of the Group

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most pleasant and helpful people. Their knowledge and expertise resolving my problem was great. Only took 5 minutes to complete everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked up a receiver, speakers, 4K player and tv. They did the receiver calibration too. Great experience using them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up receiver, turntable and speakers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents worked closely together and explained what was being done. They then thoroughly explained how to use the new remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't want to waste my time with trying to get my new receiver and surround sound set up along with a new remote. The Geek Squad got the job done fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose hookup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television installer hooked up my Bose sound system.

    I would recommend this to a friend
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