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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7896 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 249 Showing 4,961-4,980 of 7,896 reviews
  • Rated 5 out of 5 stars

    When I have technical issues I rely on the geek sq

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I have technical issues I rely on the geek squad to get it done I have not been disappointed thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affords peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the assurance that the Geek Squad provides by setting up our tv and sound equipment as well as educating us on their correct use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Music where I want it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man did everything well. My system is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unit sounds great with my Polk Audio speakers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to this unit because my old receiver would not pass 4K audio or video. This unit does a great job of passing 4K programming!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad connected my ARC soundbar very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my ARC soundbar to my 75 inch Samsung TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great Best Buy setup. fast friendly. they do a superb job setting up the sounder

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In and out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and fast service. I would definitely use again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD did an excellent job installing the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad crew installed my new TV and hooked it up to my existing equipment, and programmed my remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXPEDITED COMPLETION TO SOUNDBAR ISSUE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each time I've had to solicit their service for repairs, the techs have been cordial, efficient and knowledgeable.

    I would recommend this to a friend
  • Cons mentioned:
    Soundbar

    Rated 2 out of 5 stars

    Unhappy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew installed the mount and sound bar; but, the mount was loose (it tilted down when the controls were used) and the sound bar was mounted with its front display facing the floor (since it was the only way to screw the bar and mount).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Techs so patient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were wonderful . Very patient with two senior customers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install my sound bar quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and great! They answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did an excellent job of maximizing accoustics. the marantz a/v unit has made my BW towers just flat out rock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Team installed our new Samsung 75" TV and new multi-use Samsung DVD player. They did a terrific job and the result was very pleasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Set-Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent in every way---plus the tech took time to explain and show me how to use the remote to get the most out of my new TV set-up. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech support or pairing sound bar with cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I feel somewhat tech savvy, the Geek Squad helped me understand pairing my Sonos sound system with my iPhone as well as our new Samsung 55" TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very thorough and professional. Did not waste anytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Respectful and Thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very respectful as far as mask wearing and other behavior went. Very thorough in setting everything up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my sound bar and it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of TV & Soundbar done quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians were professional, prompt, clean, and quick! They explained, thoroughly, how the tv & soundbar work.

    I would recommend this to a friend
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