Customer Ratings & Reviews

I had two soundbars mounted one on 65" Samsung HDTV and 50" HDTV and the Geek Squad tech did a great job. The sound is great.

Purchased a Hisense Roku & added a Soundbar Connect from Best Buy. Glad i made this add on. Listening to movie es & sports is much more exiting with it. For the cost, this is a nice soundbar unit. Geek Squad quickly got me set up & connected. They were professional & very pleasant.

I scheduled the Geek Squad because I purchased a 75" T.V. and a sound bar which I had no experience with at all. They came on the day scheduled, and had the T.V. set up and running in short order and gave me a quick tutorial on using the remote. The sound bar connected as soon as it was turned on so no worries there. I had the Squad take the box and packing with them. I was very satisfied.

It was excellent and professional work from the service team. They installed Sonos sound bar with wall mounting and connected it to woofer & media theater. They also realigned Short Throw Projector (HiSense) with 100" screen which needs patience and skill. Great Job. Well done. Really appreciated.

Our Geek Squad technician (Mars) was excellent; however when I chatted with BestBuy to set up and pay for the visit, I was incorrectly advised to schedule as a Sound Bar set up. It should have been scheduled differently as it took more time than allotted. I had to schedule it again to get the entire project completed.

Great device. Sound is pretty good. Love the design.

This is the third time I’ve had the Squad in to set up different components. This team was just as great. The teams always call the day prior and the morning of the appointment. They donned proper PPE, including booties. They were knowledgeable with the equipment and took the time to provide instruction. I highly recommend this service. These guys and gals are Pros.

Only reason to give a 5 star is because there is no higher rating. Top notch service, top notch people. Knowledgeable, helpful, patient........can't say enough positive things about the guys who came to install the Soundbar.

Don't underestimate the need for the Geek Squad unless you have a lot of training or knowledge. It is incredible the number of setting adjustments that needed to be made to our TV, Receiver, and 9 Speakers to get the sound quality perfect. It is amazing how the placement of speakers by just a few inches can make all the difference. Genius and Amazing are the only words to describe the Geek Squad (Austin and Jeremy).

Very knowledgeable! Very efficient. Done very well and quickly! Very satisfied!

The Geek Squad helped us improve our TV soundbar output

After 30 years of good service, it was time to replace my front satellite speakers in my surround sound system. Two guys from GS arrived in the early afternoon and got the job done in 30 minutes. No problems anymore and I'm very happy with their work. Only improvement I'd suggest is to divide the arrival time into AM and PM units - so a customer does not wait the whole day.

I had asked Geek Squad to fix a malfunctioning soundbar. Lesson learned : ARC - 4 must be connected to ARC - 4 and not to HDMI - 1. Always use 4-K HDMI cables and not HDMI cables you purchased in the early 2000's

I have vintage stero equipment....Pioneer SX780 receiver and two hugh Bose floor speakers. Carlos was awesome in getting everything setup and ready when my new tv arrived. Two of his crew came out after tv arrived to swap out old tv for new tv and overcame small obstacle. It was a snug fit where I wanted my tv but after I explained I had measured before buying TV and yes it would fit, they got it done.

Zach and Kyle set up my TV and it works GREAT !! They are very nice and very professional ! They programmed the remote, too. If I ever need to use the Geek Squad, I would insist that these guys do the work !!

The technician was personable and professional. He did a perfect job installing my tv and soundbar! Thank you! I would recommend the Geek Squad to others.

Geek squad guys are well trained and provide professional service,

Donald did a great job! He owns a Sonos Beam and knew just how to get me going with the app. I want him to come hook up my new OLED TV! I've had the Geek Squad set up my systems before. They leave with all the packing materials and everything works correctly!

Setup my soundbar connected to my tv and showed me how to use it. Very professional and prompt.

The technicians set up and tested the sound system and made sure my questions were answered, and I understood how the equipment worked.