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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 250 Showing 4,981-5,000 of 7,928 reviews
  • Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This core basic audio set up is wonderful. I would recommend this to anyone. Geek squad did an exceptional job installing and explaining this to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jacob Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jacob did a fabulous job hooking up my hearing aid and the bass speaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, professional service! Everything is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job getting my audio back up and running. There was too many wires and I couldn’t figure out where everyone went.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They connected my soundbar and tuned it in to my TV ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team. Fast setup. In and out with cleanup of all supplies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and did a great job . And showed how to operate equipment to the person that was here for delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed with the technician who came and setup my TV. Very knowledgeable and clearly showed how to use the TV and set up of all accessories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech was great and very smart

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very smart and knew what he was doing! Being honest and up front saying what he brought me won’t solve my issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and install my tv and soundbar perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knew what they were doing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was on time. They did a good job of hooking up some old stereo AV devices to my new digital home theater equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Mounting 65" TV and Polk Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job mounting and connecting my 65" LG OLED, and Polk sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can you hear now?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to make certain you get full efficiency for expensive products you have purchased, especially if not tech savvy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was the best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was highly educated with installation, explained everything in detail, very friendly,and gave us helpful tips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Efficient

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad reps were very friendly and efficient and completed installment in a professional manner. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, efficient installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks did an install on a complete replacement of a home theater system. The training the gave me was quite helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad sound bar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Professional service Arrived on time Completed work in a timely manner Clean up completed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick sound bar connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an older sound bar, but they got it connected and working right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time, efficient, and complete.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my sound bar and set it up in a timely manner. They even entered the house with booties!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Agents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek squad agents were very knowledgeable and made me feel comfortable asking them questions and learning about my equipment.

    I would recommend this to a friend