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Customer reviews

Rating 4.5 out of 5 stars with 7896 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 253 Showing 5,041-5,060 of 7,896 reviews
  • Rated 5 out of 5 stars

    Feed back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were responsive courteous and troubleshooted well and made sure all was right before departing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had geek squad delivery hook up my sound bar. I couldn’t do it myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted our TV and made sure it was operational and everything was connected, They were friendly and on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jason Brown is excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Jason on multiple occasions and he is professional, friendly and knowledgeable. Great asset to Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT SERVICE Overall rating* Excellent very FRIENDLY

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Services have changed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has changed their Total Tech services. I used to recommend Best Buy, but not anymore.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar Connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad arrived on time and efficiently hooked up the new sound bar to my TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic is what you get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad certainly were able to get the television and sound system working, but you are on your own when it comes to accessing youtube or netflix.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had trouble with my sound bar and wasn’t able to solve the problem myself. Someone from the tech squad came out and got it back in sync.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agents were very professional, proactive, also

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional, proactive, also very friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is absolutely outstanding They are quite the experts and I highly recommend them with any set up Definitely well worth the money!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grate work ethice... and knowledge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was on time as we expected.. He appeared to know what he was doing. and completed his work and in grate time and it worked as exspected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed stereo equipment efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tech mounted everything exactly the. way I wanted and was helpful and polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech that came to my home knew what he was doing and had my system working properly. In know time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar and subwoofer installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hell of a guy. Excellent support. He went above and beyond.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was knowledgeable and helped organize some of the cable mess behind my entertainment center. Install took about 90 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation very knowledgeable and stepped me through learning how to operate my new system until I felt comfortable worked fast and efficient

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    not quite what we had expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well but we should have spent more money and bought a better one. Had to spend another $157 for an amplifier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I had Geek Squad install my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was not mounted but they did connect safety straps to the furniture on which TV sits

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person was on time and informative. Took him 5-10 min.

    I would recommend this to a friend
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