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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 254 Showing 5,061-5,080 of 7,928 reviews
  • Rated 5 out of 5 stars

    A job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reconnected all equipment and confirmed universal remote programming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    morning and afternoon schedules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved the equipment from one residence to another location

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my sound bar and it works great. He was within tge time frame.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SET UP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY WERE ON TIME DID A GREAT JOB VERY PROFESSIONAL.THEY MADE MY EXPERIENCE WITH BEST BUY GREAT .I WILL ALWAYS USE THEM .THEY DESERVE A PAY RAISE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the best Geek Squad help from Brandon. He knew exactly what to do in setting up my receiver to the CD player, speakers and smart TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service Tech was great and product good. xoxoxoxo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great friendly service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech hooked up the surround system and walked me through the entire system. He was very knowledgeable on this setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is worth their reasonable charge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did all the work very quickly and did not leave a mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The soundbar enhanced the acoustics of my room significantly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad intalled my soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a very good job in mounting my soun bar and connecting it to my TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was professional and friendly. He was very informed,and considerate of my concerns. Good job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris and Mike did a great job. Thy were very knowledgeable and well informed about audio/video systems. Highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad took care of my mount and my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv, safely and were quick and knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Done right. They knew what they were doing quick and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quick tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tv was hooked up and worked great. Several things needed adjusted and was fixed with no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the Geek Squad to set up my TV and sound bar. These guys are the best. I wouldnt buy a large product again, without them setting it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job and answered all our questions. Get them back anytime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agent very helpful with difficult connections. Cut down from three remote controls to one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    P.Jackson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad techs are always friendly and professional and extremly helpful and knowlwgible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed everything quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the added costs, were very professional and able

    I would recommend this to a friend