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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens at 9 am
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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7896 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 254 Showing 5,061-5,080 of 7,896 reviews
  • Rated 5 out of 5 stars

    Easy Visit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was on time, professional and knowledgeable about the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv and home theater quick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad are great. Installed my 86 inch lg tv on my wall and hooked up my home theater system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues and the connect was done professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick professional setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a sound bar added to my TV. Setup was quick and provided feedback on how to best utilize the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cbeck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person that came was able to fix my existing sound bar !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connested soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job connecting my sound bar to my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek. Squad identified my problem-the cable box.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marco is very knowledgeable. Excellent work. His customer service skills are outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kick squad has install several items for me. There are always extremely professional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job setting up and dressing all cables

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Done as part of a larger job to install and setup ATMOS surround sound speakers. Did excellent job of dressing up cables.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These two people knew what they were doing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed with the two people that installed my new aTV. They came prepared . They are professionals!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good job by the geek team!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek square was short handed the day of my install,but they showed up!Did a great job,connected my sound system and everything is working fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rxcellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was great and did as expected. Being tech dummy, this service is very convenient but they need to improve phone suppirt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    P.Jackson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad techs are always friendly and professional and extremly helpful and knowlwgible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was excellent!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers where EXCELLENT and extremely helpful. WELL DONE!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad connected Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my Sony 3.1 soundbar quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Went perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and helpfull. Did a great job. I was impressed how they made sure everything was cleaned up and workingwhen they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Mount and connection service, professional and courteous communication

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quick tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tv was hooked up and worked great. Several things needed adjusted and was fixed with no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clearly explained the issue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was no test of the CD or VSR players in the initial install and Chase tested and explained about both.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a fantastic job on setting everything up including the added Roku. They explained all the set up as well.

    I would recommend this to a friend
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