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Customer reviews

Rating 4.5 out of 5 stars with 7896 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 255 Showing 5,081-5,100 of 7,896 reviews
  • Rated 5 out of 5 stars

    Wonderful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came and set up two televisions, surround sound system, DVD player and computer. Everything was handled professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did a great job A++++++++++++++++++++++++++++++++++++++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great professional service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the tv and sound bar in a very short time. Everything worked fine. I’m very pleased from this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great help knew how to do all the things I requested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got all our components hooked up to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad man came and hooked up all our audio cables to all the components we use and it is now simple to operate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    KNOWLEDGEABLE BUT NEEDS COVID-19 SAFETY BETTER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE TECH SEEMED KNOWLEDGEABLE ABOUT WHAT HE WAS DOING BUT COULD HAVE FOLLOWED BEST BUY'S COVID-19 SAFETY GUIDELINES BETTER

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and did a great job . And showed how to operate equipment to the person that was here for delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an amazing job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up my sound system in record time and explained its use so that I could easily understand. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agent Bryan installed the sound bar very effi.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent Brian did an excellent work installing the sound bar with explanation about the work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time, efficient, and complete.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my sound bar and set it up in a timely manner. They even entered the house with booties!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound bar add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had already purchased sound bar from Best Buy. They connected it with my new tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek squad connected sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    completed quickly & working fine. Tech recommended new soundbar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The install was fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was extremely knowledgeable of the tv and assistant me with all questions that I had.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer & dryer with beddings .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5. Wash a lot of load and a lot of features. It’s expensive but it’s worth of money you’re spending and also you can start by using your phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Efficient

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad reps were very friendly and efficient and completed installment in a professional manner. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Home Theater Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an amazing job hooking up home theater in our workout room. Well worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad staff was very knowledgeable and professional in assisting us with the installation of the products (tv, sound bar, tv stand...)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks did an excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks did an excellent job and would highly recommend them. Out of the four guys, one was a little sloppy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar mounted on wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was very professional! Zachary was knowledgeable about the TV & the sound bar. Zachary had good manners & presented your company well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech was great and very smart

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very smart and knew what he was doing! Being honest and up front saying what he brought me won’t solve my issue

    I would recommend this to a friend
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