Last-Minute SavingsLimited quantities.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7897 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 256 Showing 5,101-5,120 of 7,897 reviews
  • Rated 5 out of 5 stars

    Only took minutes!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad connected my new receiver in no time. Balanced the system to my room and explained the operation to me. Very happy customer!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech was great and very smart

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very smart and knew what he was doing! Being honest and up front saying what he brought me won’t solve my issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have changed my mind on the Geeks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great experience on these set-ups. Guys were efficient and informative, let us know a few tricks that were really helpful in using everything...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a good job installing my Tv and getting everything setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed My Basic Audio

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my basic audio on new tv I purchase and did a great job and explained everything, sounds great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgable people who did a very good job.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I would recommend would be for best buy is to have one of them to call me back in about two weeks to see if I had any questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, efficient installation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks did an install on a complete replacement of a home theater system. The training the gave me was quite helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad tech was very nice and professional. He took his time to make sure my home theater system was step up right and ready to enjoy my movie.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was the best!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was highly educated with installation, explained everything in detail, very friendly,and gave us helpful tips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up sound bar and synch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and sharp. Always great to deal with the geek squad. They are exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good set up. Very accommodating to customer.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great doing their job and professional to me as consumer. In addition, said if there were any subsequent assist needed, to call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The people who came had a lot of knowledge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People had a lot of knowledge but hooked stuff up so fast that when I have to trouble shoot there is no way that I could do that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technician was knowledgeable, polite and very courteous. I will definitely use them again and I highly recommend geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely helpful and very professional.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did everything that I wanted and exceeded all my expectations. I would highly recommend the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to work with

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great support could not be happier with the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service sound system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agent very helpful with difficult connections. Cut down from three remote controls to one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always a pleasure

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good work by your reps in my home-and they were good people too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roland took care of everything and was very patient with us old folks. He provided meticulous instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job! Took lots of time. Answered an old man's questions.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound bar installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serviceman installed quickly but due to older Direct TV box, unable to Sync with TV so have another remote control to deal with. Not as happy as I thought I would be with soundbar itself. Sound goes in and out of high & low volume without touching it.

    I would recommend this to a friend
Sponsored