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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7897 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 261 Showing 5,201-5,220 of 7,897 reviews
  • Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris and Mike did a great job. Thy were very knowledgeable and well informed about audio/video systems. Highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad very helpful and friendly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an excellent job setting up my sound bar, DVD player and universal remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why take hours to do this when they can do it in a half hour? TV Sound bar and brackets - all done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    date

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys that cared, wanted us to have the best product we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio Cables

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rick from the Geek Squad organized and connected wires to my speakers. I have done several reviews on Rick and I think he deserves a Kudo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Operating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned non-operant device; install of upgrade is functioning. Thnx.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greta install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They told me about the evac option which is necessary!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Everything went well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Representatives were very knowledgeable, answered all my questions. I would not hesitate to utilize their expertise again in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional People!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean, curtious, professional! worked well with the Dish installer. provided information on the operation of the receiver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio was installed quickly and works well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents worked well together and the audio add on was up and running quickly and has added value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents added everything to the new tv even prime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were absolutely amazing Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony TV is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer Mike was the BEST, knowledgeable, patient and efficient. I will only request Mike if and when I need The Geek Squad services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hooked to Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Bose 3,2,1 . The speakers are mounted on a removable mantle. The Geeks did a wonderful job hooking it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad goes above and beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad goes above and beyond each and every time they come to our home for tech services. This time was no exception.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from the tram that came around to mount it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and knowledgeable!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My surround sound was installed. Although I thought it was expensive, the tech was courteous and knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad did an outstand ing job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the technician did a great job hooking everything up and demonstrating how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service squad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient and tidy. Got the job done and reviewed the functions. Got us comfortable with the units.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and very knowledgeable on produ ct and set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guy installed our new sound bar quickly but discussed the operation of it completely .

    I would recommend this to a friend
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