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Customer reviews

Rating 4.5 out of 5 stars with 7896 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 264 Showing 5,261-5,280 of 7,896 reviews
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service ! ! ! On time & did a excellent job ! ! !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would not go without this service.....Ever!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for the service you provide. I have several devices and you keep them working at top performance

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Competent, but could not correct programming codes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When programming the direct TV remote and programming code was the same for TV and soundbar failed to notify Best Buy for possible corrective action.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek REview

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was friendly and very through and explained all he was doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound connection by the masters.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eddie done a great job connecting our sound bar..thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad got or surround sound working.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They wired our surround sound and got it all working.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very helpful associate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek squad associate was very nice, friendly, and knowledgeable about my products. Walked me through my set up and answered all my questions. Very thorough job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional and connected my sound bar to the TV without any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up surround speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were in and out in 10 mins. Fast service and they knew their stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy & value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such professionals! Lots of knowledge & analysis skills. Answered all my questions. Appreciated my input about use patterns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I have needed the geek squad they were very helpful and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked on Sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent solved my problem very quickly. He ascertained the problem almost immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sound bar instlation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my sound bar and connected it my tv and demonstrated it's use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted up the sound to perfection!!!! Will only buy from Best Buy & have Geek Squad install it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad connect my sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad connect exceeded my expectations. Am very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar Connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was great and got my system up and running quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hey let the best team hook you up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys here was excellent and very professional. The time was good made no mess n took very good pride in there services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great geek guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are alway friendly, and caring. Always answer your questions. I love my geek squad guys.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time. Was unable to program all remotes. Still have to use multiple remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install of sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job. This is my first soundbar and the install went perfect

    I would recommend this to a friend
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