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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 265 Showing 5,281-5,300 of 7,928 reviews
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $50 basic audio setup this is most definitely worth the cost. For someone inexperienced setting up surround sound, this is a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were on time and very efficient. They know their product and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did a great job A++++++++++++++++++++++++++++++++++++++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad does a fantastic job setting up all of your electronic devices to help you get the most entertainment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set this up like it was nothing and kept me from having to spend time trying to figure it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked on Sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent solved my problem very quickly. He ascertained the problem almost immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guys did a great job with setup. Arrived on time. Very courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient set up by the team to have all of our electronics hooked up to our new TV and sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad connected my sound bar and setup very professionally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were very knowledgeable and pleasant to work with. The Geek Squad service is worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were efficient and professional and ensured the device was customized to our needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job of hooking up my audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent hooked up my turntable, speakers and programmed remote control. Everything works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connested soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job connecting my sound bar to my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great help knew how to do all the things I requested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came out and put all the things where they needed to be.. the left us happy and with a smile on our faces

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good job but they forgot to set tv up so I could see the volume bars when I changed the volume. I figured out how to get it to come on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad technician did a excellent job. I would recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They know what they are doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was worth the money. They were great guys. Set up everything and worked with me to be sure I was prepared to use the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great product and everyone in the store was nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery went well, nice price, thank you for your product & service.

    I would recommend this to a friend